Full Time Kitchen Showroom Assistant

3 weeks ago


Worcester, United Kingdom Dream Doors Worcester Full time

Your general duties as a Showroom Assistant will include:

- Ensuring the customer experience from the start of their journey to the end is seamless and professional
- Generating sales leads
- Enhancing customer engagement through delivering confident and knowledgeable customer consultations
- Working within a team to deliver targets
- Ensuring service standards are excellent
- Ensuring showroom presentation standards are excellent
- Ensuring showroom kitchen displays are kept in excellent condition
- Being self-motivated with exceptional organisational skills
- Being customer-focused and results-driven
- Arranging and booking appointments for a member of the team to carry out a home/site visit to take measurements
- Taking & making phone calls from and to potential and existing customers
- be able to work on your own initiative; have strong attention for detail; well-developed organisation and communication skills; and be able to work as part of a small but effective team with limited supervision
- Accept and assist with deliveries to the warehouse at the rear of the showroom.
- Inspect doors and worktops for damage before we despatch to our jobs.

The successful Kitchen Showroom & Administration Assistant will, ideally have similar experience within the kitchens industry, however this is not essential as full training will be provided. Experience of working in a face to face retail/customer service environment is essential. You must have excellent customer service skills and be able to work well in a small but highly effective team. You will need to be flexible and able to work within the showroom opening hours, including occasional weekends (holiday cover)and also live within a commutable distance to our showroom.

This list is not exhaustive, and we reserve the right to amend these responsibilities from time-to-time.

**Salary**: £11.00-£12.00 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Worcester: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales administration: 2 years (required)

Work Location: In person

Expected start date: 03/07/2023


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