Commercial Operations Coordinator

6 months ago


Cheltenham, United Kingdom Superdry Full time

The Role
This role is an exciting opportunity to gain exposure to Superdry’s varied and international Wholesale Commercial partnerships across Retailers, Distributors, Franchisees, Agents and License partners. Working directly with the Global Commercial Operations Manager providing support to the Commercial Sales team and wider teams within Wholesale & Franchise to ensure smooth and efficient operational processes, providing support on various initiatives and projects. Be the expert on all commercial operations processes, maintaining and providing tools that are set up for success, while also identifying opportunities for improvement and plan changes to address them.
You Will

Work with a multi-functional group of people across Commercial, Finance, Wholesale & Franchise Operations, and Legal among others

Help to build on and maintain commercial models/tools in Excel, which will enable business decisions to be taken from the commercial Teams

Pull together analysis & reports from Superdry datapoints

Assist in creating reports/presentations to be used by / viewed by Mgmt. on various Commercial topics

Support the sales teams with issue resolution and holding departments accountable for processes.

Support the Commercial Operations Manager & Commercial Managers with projects and key initiatives. Engaging and communicating with key stakeholders at critical stages with vital information, ensuring successful outcomes through thorough planning.

Support the Commercial Managers when required to complete, in-season uploads, tracking & communication as well as off-season changes. Manage forms and correct approvals, price changes, OC, and returns in Zig Zag, Stock & Promo push.

Gather feedback across the Wholesale & Franchise teams and wider supporting functions to identify operational improvements and future learnings.

Ensure supporting documentation and process flow for the Sales team are up-to-date, simple, easy to use and effective.

Be the expert on all Commercial operational processes.

You Are

Strong Excel and analytical skills as well as the ability to present data in a simple and meaningful way.

Have experience with basic financial/operational/commercial reports.

Confident communicator - happy working with people from internal teams and external partners both locally and internationally

Able to work independently and self-motivated.

Focused on delivering results.

Hunger to learn and grow in a varied and at times complex environment.

Positive and proactive approach

Ability to think about wider business impact while also being able to look at the details.

Able to drive positive change.

Ultimately - Mindset, attitude, and the ability to learn quickly are key as the skills can be developed on the job.

Working for Superdry has never been so rewarding

25 days annual leave, plus bank holidays, we also offer a holiday buying scheme

An additional day off to celebrate your Birthday

Family is massively important to us, so we have a broad range of family-friendly working policies in place, including enhanced maternity, paternity, and adoption leave

Company Pension scheme

All employees are covered by our Life Assurance policy whilst working at Superdry. We feel it’s important to offer protection for your family and loved ones in such a situation and to support this we offer life assurance cover which pays a lump sum equivalent either twice or four times your annual salary

A big staff discount - naturally. Because we know that you love to wear Superdry, you’ll benefit from a 50% discount in store and online

Our Head Office is home to our very own store for staff only where you can treat yourself to heavily discounted sample stock

A health cash plan is open to all employees.

Flexible working and core working hours between 10am - 4pm to help you achieve that all-important work-life balance

Access to onsite parking and as part of our sustainable development goals, we have a selection of electrical car parking points freely available to staff.

A range of learning and development materials to help you in your career and grow with us

We like to give back, so we allow our employees time off for volunteering work

A global employee assistance plan in place that you can access anytime you want - it’s free and confidential

You’ll also have access to a Cycle To Work Scheme and an excellent Car contract hire/purchase scheme

A range of local discounts with businesses across Gloucestershire

At Superdry, everyone has a voice and we want to hear it. We create environments where individuality can flourish and is celebrated as part of who we are as a brand. We’re incredibly proud that over 90% of our people feel strongly that they can be themselves at work.

We want to meet people with varied backgrounds because we understand that diversity of thought encourages new ideas to thrive, fuelling creativity and enabling us to do better work. We want to build a team which represents a variety of backgroun



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