Telesales Representative

**Job Title**: Telesales Representative

**Location**: East Yorkshire

**Company Overview**: Despatch Cloud is a fast-growing Software as a Service (SaaS) company providing a wide range of software solutions from Order and Warehouse Management to Returns, Shipping and Channel integrations with a client base ranging from eCommerce start-ups to large enterprises.

As a Telesales Representative at Despatch Cloud, you will be responsible for driving revenue growth by generating and qualifying leads through outbound calls and converting them into sales opportunities. Your role will be pivotal in expanding our client base and promoting our innovative e-commerce solutions. Your responsibilities will include but are not limited to:

- **Lead Generation**: Proactively reach out to potential customers via telephone to introduce Despatch Cloud's products and services, identify their needs, and qualify them as sales opportunities.
- **Sales Pitch**: Effectively communicate the value proposition of Despatch Cloud's solutions to prospects, highlighting key features and benefits that address their specific pain points and requirements.
- **Relationship Building**: Build and maintain strong relationships with prospects, understanding their business objectives and challenges to position Despatch Cloud as a trusted partner in their e-commerce journey.
- **Sales Conversion**: Utilize persuasive sales techniques to overcome objections, negotiate terms, and close deals that meet or exceed sales targets.
- **Pipeline Management**: Maintain accurate records of all interactions with prospects, update CRM systems with relevant information, and manage a consistent pipeline of qualified leads.
- **Collaboration**: Collaborate with the sales team to strategize and optimize sales approaches, share best practices, and contribute to the overall success of the sales organisation.
- **Continuous Learning**: Stay updated on industry trends, competitor offerings, and product updates to effectively articulate Despatch Cloud's value proposition and differentiate it in the market.

**Qualifications**:

- Proven experience in telesales or a similar role, preferably in the technology or e-commerce industry.
- Excellent communication skills, both verbal and written, with a persuasive and confident phone manner.
- Strong negotiation and closing skills, with the ability to handle objections and drive sales conversations to a successful conclusion.
- Goal-oriented mindset with a track record of meeting or exceeding sales targets.
- Ability to work independently in a fast-paced environment, while also collaborating effectively with team members.
- Proficiency in using CRM systems and other sales tools to manage leads and track sales activities.

**Benefits**:

- Competitive base salary with uncapped commission structure.
- Comprehensive training and ongoing professional development opportunities.
- Pension and other perks may be provided depending on location and company policies.

Schedule:

- Monday to Friday

Application question(s):

- Are you willing to work on-site, and will you be able to reliably commute to the office?

Work authorisation:

- United Kingdom (required)

Work Location: In person