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Recycler Assistant

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Mirfield, United Kingdom Yorkshire Water Full time

**Salary and Benefits**: Salary starting from £26,185 to £32,666 per annum (based on a 40-hour contract) dependant on experience plus a 20% shift allowance for working a night work pattern) attractive pension scheme (Up to 10% company contribution), annual bonus, life assurance cover of 4 times pensionable salary and 25 days annual leave plus additional days in lieu of working bank holidays, plus a wellness day and development opportunities in line with the **Recycler Assistant** progression plan. We also offer a fantastic flexible benefits package, where you can choose from benefits such as health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more

**Location**: We currently have a vacancy for a **Recycler Assistant (Nights) **to join our Customer Field Services department with our Waste Service Delivery Business Unit working out of Lower Brighouse WWTW covering the whole of Yorkshire. Success applicants need to be within a 30-minute commute from our Lower Brighouse wastewater treatment works.

**Work type**: This is a permanent opportunity working 40 per week, working a permanent night shift Monday to Thursday 21.00 to 07.00 or Tuesday to Friday 21.00 to 07:00. You will be required to travel to different operational sites across the region; therefore, a full valid driving licence (no more than 6 points).

**What we do**:
Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Customer Field Services are a key part of how we plan to meet the changing expectations of customers and regulators.

**Where you fit**:
As a **Recycler Assistant**, you will assist the Recycler Technician in operating a recycler in a safe and optimal way, to respond to reactive blockage reports from the sewer network and provide and deliver a high standard of customer interaction while dealing with all sewer related incidents. Support with blockage response times, in cases of high work volumes and wet weather events.

You will be predominantly working on our proactive desilt program, including sewer inspection, cleaning, and defect resolution. This is an ongoing activity, we are aiming to proactively inspect and, where required cleanse and resolve defects on 450k of sewer network using a data led approach to target high risk areas. You will be responsible for ensuring a first-time fix solution for customers and the environment whilst ensuring quality follow-on work is raised in accordance with our standards and specifications.

You will be working closely with other Yorkshire Water teams and our contracted partners on site to resolve and manage operational issues on the sewer network.

You will also be required to support with collation of data and information for evidence capturing.

You will ensure Health and Safety working practices & procedures are always complied.

When making day to day business decisions you will be required to demonstrate financial awareness and provide technical support and first line response to customer contacts to ensure a fix first time resolution & ensuring that the most cost-effective resolution is promoted.

**What skills, experience and training you will need**:

- A full valid EU driving licence (no more than 6 points).
- A strong Health & Safety background.
- Develop and maintain effective internal and external relations.
- Ability to find faults and diagnose the root cause of an issue.
- Competent in the use of IT systems.
- Knowledge and experience on working with Microsoft Excel
- The ability to be proactive and take ownership of issues, think through problems and work with others to solve them.
- Be committed to ongoing personal development.
- Good interpersonal skills to liaise with ops, customers, and stakeholders.
- Effective communication skills
- Develop and maintains effective internal and external relationships.

**Advert closing date: 24th June 2024**

**Assessment dates: To be announced shortly.**

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check,