Optical Receptionist

**About Us**
We are a committed and independent, dedicated to providing our patients with an exceptional experience in practice. Based in Harpenden, we have been established since the early 1970s. Our philosophy is to achieve total satisfaction through an individual approach to every customer and by the provision of quality eye care.

**Job description**
We are looking for a full-time Optical Assistant/receptionist to join us in delivering outstanding patient care. You will be an integral part of our team here, helping us drive our service offering forward, always looking for opportunities to improve and innovate. We are also looking for someone who shares our dedication to putting patients first and with a strong work ethic.

Equally important to us is the way you interact with patients. Providing a friendly, informative, and empathetic service is a must. Ultimately, you must be an ambassador for our brand and profession within the local community.

Optical experience isn’t essential, but the ability to converse in a clear and professional manner is. Full training will be given. We welcome experience in customer service industry such as health and luxury retails.

**Responsibilities**:
The role will equip you with multi faceted skills and requires you to multi task. The role entails working on the reception area meeting and greeting patients, managing diary to a high level of efficiency and taking care of all admin related tasks. You will be an integral part of the team to help with the smooth running of the practice.

**Benefits**:

- Employee discount
- Birthday off work
- No Sunday or bank holiday working
- Access to Simply health Plan
- Retail discounts
- Cycle to work scheme

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£23,000.00 per year

**Benefits**:

- Company car
- Company pension
- Employee discount
- Free parking
- Gym membership
- On-site parking
- Store discount

Schedule:

- Every weekend

Supplemental pay types:

- Bonus scheme
- Quarterly bonus

Ability to commute/relocate:

- Harpenden: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: 001