Summer Student Social Activity Leader

4 weeks ago

Cardiff, United Kingdom Celtic English Academy Full time

**Job Title**:Summer Student Activity Leader
**Department**:Operations
**Reports to: Operations Officer - Groups & Young Learners**
**Contract Hours: 30 - 37.5 hours dependant on business needs**
**Salary**:£10.90 per hour

**This is a temporary post for the duration of the summer only starting in June**.**

**Purpose of the Post**

The main role of an Activity Leader is to engage with the students when they are outside of lessons and make sure they are communicating in English, interacting with one another, safe at all times and having an enjoyable experience.

We are currently hosting one half-day social activity every Tuesday afternoon and a monthly full-day excursion on a Saturday. When the academy hosts groups, activities and excursions may be running every afternoon and Saturday. The number of activities and excursions are likely to increase toward the summer, July and August. The postholders need to be flexible and communicative, adapting to the needs of the business and be prepared to work during the day, evening and weekend as required.

**Key responsibilities but are not limited to**:

- Leading organised local and regional trips and excursions to places of interest e.g. Bath, St Fagans, Caerphilly Castle, etc.
- Responsible for the safety, well-being and safeguarding of students throughout the course of the trip or excursion
- Communicate clearly and with sensitivity for the needs of students for whom English is not the first language
- Communicate with the holder of the academy emergency phone if there are any problems with trips or excursions out of hours (e.g. evening or weekend).
- Completing any relevant paperwork, such as risk assessments
- Being responsible for administering First Aid if necessary
- Be prepared to follow procedure in the event of a major incident
- Supervising during breaks and lunchtimes when students are out of class when there is a group with underage students
- Providing welfare support for students and reporting potentially harmful situations or any safeguarding concerns
- Help to deal with student enquiries, requests and grievances, reporting these to the Group Leader and Designated Safeguarding Person when necessary
- Leading the Cardiff City Walking Tours when a new group arrives
- Welcome new groups of students at the point of arrival and help them meet their homestay provider or get a taxi to where they are living
- Assisting in leading full-day excursions
- Friendly, outgoing and open
- Effective communication and interpersonal skills
- Excellent organisational and time-keeping skills
- Ability to work as part of a team and act as a leader
- Self-motivated, reliable and able to use initiative
- Adaptable to change with effective problem-solving skills
- Ability to work well under pressure

**The following skills and/or qualifications are desirable**:

- Previous activity/group leader experience
- Sports, arts, music, drama or other recreational skills
- Experience or strong interest in working with international students
- Experience or strong interest in working with children or teenagers
- First Aid qualified or any similar relevant qualifications

**1 Education, Training and Qualifications**
1.1 Maths and English at GCSE grade C or above** Essential**
1.2 First Aid and / or Mental Health First Aid valid certificate **Desirable**
1.3 Any training relating to pastoral care, safeguarding of under 18s or student welfare of international students **Desirable**
1.4 Willingness to work towards a safeguarding level 1,2 or 3 qualification **Essential**
1.5 Enhanced DBS **Desirable**

**2 Knowledge**
2.1 Computer literate with excellent knowledge of Microsoft Office including Word, Excel and PowerPoint** Essential**
2.2 Knowledge of the ELT or international education sector** Desirable**
2.3 Knowledge of the Data Protection Act **Desirable**

**3 Experience**
3.1 Experience of giving a high standard of customer service **Essential**
3.2 Experience working in a customer-facing, reception environment and taking enquiries, payments etc. **Essential**
3.3 Experience working in a fast-paced office, hospitality or administrative environment** Desirable**
3.4 Experience working with international students or customers from a wide range of cultures/countries Desirable

**4 Skills and Abilities**
4.1 Excellent communication and interpersonal skills **Essential**
4.2 Excellent organisational skills with a good attention to detail **Essential**
4.3 Excellent administrative skills **Essential**
4.4 Excellent time-keeping skills **Essential**
4.5 Self-motivated, reliable, able to take the initiative **Essential**
4.6 Ability to meet deadlines and able to multi-task **Essential**
4.7 Effective at handling complaints, feedback and managing expectations **Essential**
4.8 Ability to work well under pressure during peak times **Essential**
4.9 Ability to work independently or as part of a team, sometimes with mínimal supervision **Essential**
4.10 A level of English equivalent to C2 o

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