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Workshop Controller
5 months ago
Role & Responsibilities
- Ensure that the workshop operates in line with our safe systems of work, and all legislative and H&S processes are followed.
- Assist with management all KPI's including management of direct and indirect costs, productivity & compliance.
- Support the continuous improvement of processes and operating practices within the department.
- Plan and manage resources in-line with set budgets
- Build rapport, develop trust and respect from both internal and external customers
- Provide daily/weekly operational reports and status updates as required
- Management and control of all parts use within the workshop.
- Support the delivery of plans to plans to drive improved engagement with your team.
- Ensure that the Customer's Operator Licence obligations are met
- To undertake such duties as may be reasonably required for the effective operation of the function.
Skills & Experience
- Experience of workshop management and operational procedures and standards.
- Experience working with or for major commercial vehicle manufacturers.
- Experience of people management
- Understanding of Workshop operations and VOSA's "Guide to Maintaining Roadworthiness."
- Experience of managing and improving Key Performance Indicators
- Excellent communication skills
- Balances the day to day thinking and can assess the commercial implications
- Demonstrates commercial awareness
- IT literate
- Full UK Driving licence with ability to travel to other sites within the UK as needed