Senior Service Coordinator
6 months ago
Elite Vehicle Supplies Ltd, leading provider of bus safety solutions is looking for a dynamic, self motivated and hard working Senior Service Coordinator to join our team. Committed to excellence, we offer a collaborative work environment and ample opportunities for career growth.
**Position: Senior Service Coordinator**
**Hours: Full time, Monday to Friday 8.30am to 4.30pm based at our Stokesley office**
**Salary: £30,000 per annum**
We are seeking an exceptionally organised and proactive individual with the following qualities:
Outstanding communication skills
Excellent IT skills including experience with processing key information and maintaining databases to an incredibly high standard
Ability to build positive and strong working relationships with a varied range of customers and colleagues
A high level of self motivation
Ability to work efficiently under tight deadlines
Strong workload management skills
Demonstrate excellent initiative and good judgement in a busy environment
Ability to work in a methodical manner which maximises efficiency at all times
A team player who is keen to support colleagues
**Responsibilities and Duties**:
As a Project Coordinator with our rapidly growing company, you will:
Work collaboratively on the organisation of multiple service contracts and projects
Coordinate service work, time limited project work alongside engineers and managing stock
You will prioritise customer service, experience and engagement at all times
Plan and schedule engineer work in an organised manner but with the ability to adjust priorities to accommodate last minute changes to scheduled work
Ensure strict deadlines are met
Build and maintain strong working relationships with customers.
Track open projects, ensuring proper management and adherence to manufacturing timescales.
Manage engineer stock effectively and proactively
Process paperwork including engineer job sheets effectively and to a high, accurate standard at all times.
**Qualifications/experience;**
Proven experience in a service or project coordination role (ideally 3 years of experience)
Experience of working in a fast paced environment and successfully managing a busy workload
Experience of managing multiple services or projects at one time, successfully balancing changing priorities
Experience of working with engineers or within the bus and coach industry would be an advantage but not essential
Experience with ISO:9001 processes would be an advantage but not essential
**What We Offer**:
Competitive salary
Opportunities for career development
Supportive and collaborative work environment
On-site parking
**How to Apply**:
**Salary**: £30,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
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