Senior Service Coordinator

6 months ago


Middlesbrough, United Kingdom Elite Vehicle Supplies Ltd Full time

Elite Vehicle Supplies Ltd, leading provider of bus safety solutions is looking for a dynamic, self motivated and hard working Senior Service Coordinator to join our team. Committed to excellence, we offer a collaborative work environment and ample opportunities for career growth.

**Position: Senior Service Coordinator**

**Hours: Full time, Monday to Friday 8.30am to 4.30pm based at our Stokesley office**

**Salary: £30,000 per annum**

We are seeking an exceptionally organised and proactive individual with the following qualities:
Outstanding communication skills

Excellent IT skills including experience with processing key information and maintaining databases to an incredibly high standard

Ability to build positive and strong working relationships with a varied range of customers and colleagues

A high level of self motivation

Ability to work efficiently under tight deadlines

Strong workload management skills

Demonstrate excellent initiative and good judgement in a busy environment

Ability to work in a methodical manner which maximises efficiency at all times

A team player who is keen to support colleagues

**Responsibilities and Duties**:
As a Project Coordinator with our rapidly growing company, you will:
Work collaboratively on the organisation of multiple service contracts and projects

Coordinate service work, time limited project work alongside engineers and managing stock

You will prioritise customer service, experience and engagement at all times

Plan and schedule engineer work in an organised manner but with the ability to adjust priorities to accommodate last minute changes to scheduled work

Ensure strict deadlines are met

Build and maintain strong working relationships with customers.

Track open projects, ensuring proper management and adherence to manufacturing timescales.

Manage engineer stock effectively and proactively

Process paperwork including engineer job sheets effectively and to a high, accurate standard at all times.

**Qualifications/experience;**

Proven experience in a service or project coordination role (ideally 3 years of experience)

Experience of working in a fast paced environment and successfully managing a busy workload

Experience of managing multiple services or projects at one time, successfully balancing changing priorities

Experience of working with engineers or within the bus and coach industry would be an advantage but not essential

Experience with ISO:9001 processes would be an advantage but not essential

**What We Offer**:
Competitive salary

Opportunities for career development

Supportive and collaborative work environment

On-site parking

**How to Apply**:
**Salary**: £30,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person



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