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Shop Supervisor

4 weeks ago

Horsham, United Kingdom Rishan news Full time

'''Duties'''
We are seeking a highly motivated and experienced Shop Supervisor to join our team. As a Shop Supervisor, you will be responsible for overseeing the daily operations of our retail store and ensuring exceptional customer service. Your main duties will include:

- Supervising and managing a team of retail staff
- Providing guidance, training, and support to team members
- Monitoring and evaluating employee performance
- Ensuring compliance with company policies and procedures
- Handling customer inquiries, complaints, and escalations
- Maintaining inventory levels and conducting regular stock checks
- Implementing strategies to increase sales and meet targets
- Collaborating with other departments to improve overall store operations
- Ensuring a clean and organized store environment

'''Skills'''
To excel in this role, you should possess the following skills:

- Strong supervisory and team management abilities
- Excellent communication skills, both verbal and written
- Multilingual capabilities to effectively communicate with diverse customers
- Proven experience in sales management and achieving targets
- Exceptional time management and organizational skills
- Knowledge of retail management principles and practices
- Ability to effectively communicate, persuade, and sell products to customers
- Proficient in phone etiquette for handling customer inquiries

If you are a dedicated individual with a passion for retail and have the skills required for this position, we would love to hear from you. Join our team as a Shop Supervisor and contribute to our success

**Salary**: From £26,200.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday
- Overtime

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- Supervising experience: 1 year (preferred)
- Customer service: 1 year (preferred)
- Retail management: 1 year (preferred)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Horsham (required)

Work Location: In person

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