Customer Service Advisor

3 months ago


Merseyside, United Kingdom Venn Group Full time

**Job Title**: Repairs Customer Service Advisor

**Job reference**: 76613

Venn Group has been approached by a Housing Association in Merseyside to recruit for a Repairs Customer Service Advisor on a temporary ongoing contract.
- Act as first point of call for tenants with maintenance & repairs reports
- Provide a high level of customer service
- Accountable for booking in work through the in-house scheduling system
- Contacting contractors regarding work to be completed
- Direct queries onto the relevant teams when necessary
- Updating & maintaining databases

Hybrid working available once trained up



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