Day/night Receptionist

7 months ago

London, United Kingdom Safestay Kensington Holland Park Full time

As a **Night** **receptionist your** nights will include anything from, managing reservations, taking payments, check-in & out guests, handling enquiries and complaints, patrolling and security walks, responding to Guest reviews, to cleaning our social areas and assisting the management team with the daily reporting and breakfast setup

**What skill you need**:

- Checking guests in and out
- Are hardworking and enthusiastic
- Processing payments
- Offer guests great customer service
- Night auditing
- Ensuring the hotel and its guests are secure through the night
- Efficient transfer of information to staff members on the morning shift

**Who we are looking for**:
Fluent spoken/written English (other languages are a bonus)
- Competent level of IT proficiency
- Ability to work on your own and as part of a team
- Friendly but professional work ethic
- Flexible availability
- Able to take initiative and remain calm under pressure
- Organised, helpful and friendly individual

Previous experience in a similar role within a hostel, solo customer facing roles or a background involving hospitality highly preferred.

**Job Types**: Full-time, Part-time, Fixed term contract

Pay: £12.90 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Company pension
- Employee discount

Schedule:

- 8 hour shift
- Night shift

Work Location: In person

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