Job title: Registry Administrator

Reports to: Senior Registry Officer (Enrolment)

Department: Registry

Grade: RU05

Main purpose of the job:
To provide efficient, effective, accurate and responsive administrative support service for the Registry Office with high levels of customer service to students, staff and external parties. The role of the Registry

Administrator is to work flexibly within the team and offer the highest levels of customer service to both external and internal users of Registry. They will assist with all aspects of work within the Registry Office but will be expected to undertake specific tasks relating to curriculum set-up and duties during key times of the year.

Main duties and responsibilities**:
1. To play a key role in induction and registration procedures and to take an active role in helping to organise enrolment.

2. To participate in maintaining paper and electronic student records including information concerning student registration, assessment and awards; filing and archiving paper student records as required.

3. To advise staff and students in respect of the enrolment processes and regulations.

4. To be a Registry lead in relation to allocator (OMS).

5. To take responsibility for programme, module and student set -up in QLX and QLV4

6. (Including by remote record transfer)

7. To liaise with collaborative partners in respect of student and programme information.

8. To maintain curriculum data on sessional and static databases.

9. To produce data integrity reports and take action on errors.

10. To monitor the accuracy of data imported into the student records system.

11. To work in close collaboration with Academic Schools / Faculties, Academic Registry and other departments to ensure the accuracy of the student record.

12. To assist in organising the summer and re-sit examination periods including examination papers, timetable; seating plans, attendance; invigilation and special examination needs for individual students.

13. To perform administration in support of the University Awards & Progression boards and communicating decisions to students and staff.

14. To gather and disseminate information on request from the Senior Registry Officer and Deputy Academic

Registrar.

15. To undertake any other requirements commensurate with the seniority of the post/as required by the head of department.

Person Specification

Requirements E/D Criteria

Education and Essential *Minimum requirement are 3 A levels or equivalent
Qualifications*
- The role will require a service-orientated approach.

Excel, Outlook and a willingness to learn and use new software programmes.
- An ability to work collaboratively and proactively with colleagues within the Department and from different areas of the

University.
- An ability to organise workload efficiently and prioritise between

Knowledge and Essential tasks to ensure deadlines are met, and work under pressure. skills **An understanding of the student-related academic cycle in higher education and related administrative processes. ** The role will require solving standard day to day queries as they arise e.g. as enquiry from a student
*
- An ability to pay excellent attention to detail and accuracy.
- The role holder will have a flexible approach to work and be able to prioritise a busy workload accordingly.
- An ability to build and maintain relationships with external

Desirable agencies and stakeholders.

Work experience *Experience of data entry, in addition to using databases to
Essential interpret, collate and disseminate data.*

Desirable **Previous experience working in a similar role in the HE sector.**
- The role will require excellent verbal communication skills to be

Communication able to give clear and concise advice and guidance to students, skills Essential colleagues within the University and external organisations both face to face and over the telephone.
- The role may sometimes require lifting or moving heavy items.
- Some weekend, evening or holiday time work may be

Other necessary.
Essential requirements **The role holder will regularly be required to input export and or manipulate large amounts of data.**

Additional Information
- This appointment will not require a DBS check. 
- The annual leave entitlement is 25 days p.a. additionally there are 3 - 4 days when the university closes for Christmas. 
- Your normal hours of work will be 35 hours per week, plus a lunch break of one hour each day.
- Set in a beautiful campus, the University has an attractive range of benefits, and you can find out more about them on our website.

Job description prepared by: K. Wolfe
Date: 15/03/2023

Contract length: 10 months

**Salary**: £27,895.00-£31,645.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Roehampton, Greater London: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 22/03/2023
Reference ID: RU037