Trainee Trace Investigator

**Are you an inquisitive person with good problem solving skills and confident using IT? If so, we have an excellent opportunity to join our friendly team based in Selsey (6 miles south of Chichester).**

Target Professional Services help Pension companies and financial organisations to locate people and connect them to their pension or savings.

An exciting opportunity has arisen in our Trace team. We are looking for someone with an inquisitive mind, who loves a challenge and enjoys problem solving. **Full training will be given**.

**Your day to day activities will include**
- Using cutting edge desktop and trace technology, you will be instrumental in locating missing members and reuniting them with their pension schemes and investments.
- You will be a critical first point of contact on the phones with the public, dealing with member queries, taking details and undertaking identity checks.
- You will be responsible for updating member details in our database and managing your workload to ensure that we deliver projects on time.
- Providing support as required throughout the company
- Maintain a strict confidentiality on all company business
- Adhering to GDPR legislation

**Benefits of working here**
- ** Starting salary** £22,620
- ** Hours **(36.15) Monday-Friday between 9am-5pm
- ** Contract **Permanent
- ** Location **Selsey, West Sussex
- Target is an **Employee Ownership trust** - you will become a beneficiary after 12 months employment
- Supportive & friendly team to help you develop in the role
- Contribution towards nursery fees
- Auto enrolment pension
- Growing business with opportunity for career progression
- Two Company paid volunteer days per year
- Employee Assistance Program
- Perkbox employee discount scheme
- Company paid social events throughout the year
- Birthday, work anniversary and Christmas gift vouchers

**What are we looking for?**
- Someone who is highly motivated and eager to learn
- An enquiring mind, someone who thinks outside the box
- Excellent attention to detail and accuracy
- Good IT skills
- Self-motivation, resilience, and driven to exceed performance targets
- Excellent verbal and written communication skills with customers, leaders and peers
- Great team player with a positive attitude
- Commitment to Target Professional Services core values
- Ability to work under pressure in a fast-paced environment

**A bit about Target Professional Services**

Target Professional Services are market leading global tracing and data verification specialists. We have provided innovative services to the pension and finance sector for 35 years. We became an Employee Ownership Trust (EOT) in 2022.

**Our Vision** **"**Everyone connected to their pensions and savings. Securely, confidently, globally"

**Our company values** Respect, Passion, Integrity and Innovation underpin everything we do. Target Professional Services are market leading global tracing and data verification specialists. We have been providing innovation and solutions to professional clients for **over 35 years**.