Senior Marine Claims Broker
3 weeks ago
Job Role: Senior Marine Claims Broker
**Salary**: £70,000 - £80,000
Location: Hybrid - Home/ London
A large Lloyd's Broker is looking for a Senior Marine Claims Broker to join their team in London on a hybrid working basis. The purpose of the role is to handle Marine Ports & Terminals, Liability, Marine Hull and Protection and Indemnity claims from firstadvice to final settlement.
Main Duties:
- Create entries and update financial records on relevant system(s).
- Liaise with and advise Clients on claims procedures.
- Liaise with Adjusters and/ or Lawyers on claims.
- Liaise with colleagues and (re)insurers on claims.
- Negotiate settlement of claims with (re)insurers and their advisers, including face to face meetings.
- Draft and send standard correspondence.
- Draft and send non-standard correspondence, ensuring that these are checked by senior colleagues.
- Answer the telephone, using own judgement on the referral of callers to a senior colleague and ensuring that information given is accurately recorded.
- Make written records of all conversations with customers and/or Insurers, or other relevant business contacts, in accordance with the firm's procedures manual.
- Complete cheque and/ or requisitions and liaise with Accounts for the same.
- Develop strategy to deal with complex claims
- Attend client and market meetings as necessary
- Liaise with the placing teams and provide advice on improvements to coverage.
- Deal with claims payments within designated authority
Key Skills/ Requirements:
- Previous experience of working in a senior Marine Claims role.
- Good knowledge of London Market information technology systems CLASS, ECF, IMR etc.
- Good understanding of Financial Crime, ABC, AML, & Sanctions legislation.
- Prioritise and organise own workload to ensure that deadlines are adhered to.
- Develop and sustain relationships with Clients, Insurers and colleagues.
- Excellent negotiation and strategic thinking skills
- Confident and effective telephone and IT skills.
- Good interpersonal and communication skills, written and verbal.
REF: 8886
MW Appointments is acting as an Employment Agency in relation to this vacancy.
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