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Waiter/waitress
3 months ago
Job description
**Job Description**:
**Front of House Team Players / Bar & Waiting - The Romper**
**Position Summary**
Interact with customers, take food and drink orders and deliver fantastic customer service.
**Key Responsibilities**
- Promote friendly, efficient and effective relationships with all customers and team members
- Approach all work responsibilities with a positive and proactive nature
- Take food and drink orders and deliver these to our guests with fantastic customer service
- Responsible for the payment and accurate charging of all orders taken
- Carry out open and close-down procedures of the bar at specific times
- Ensure bar stock levels are monitored and rotated
- Maintain high standards of cleanliness at the bar and in the customer area
- Maintain the standards of personal hygiene, dress and appearance as detailed by the House Manager.
- Drive sales by up-selling at every opportunity.
- Carry out any reasonable request that may be made by the House Manager and any other member of the management team.
**Essential Qualities**
- Honesty and reliability
- Fantastic people and social skills
- Proactive and self-motivated
- Love your job - demonstrate a positive attitude all day every day
- Ability to follow company procedures and deliver high standards
- Competent numerical & cash handling skills
- Flexible and adaptable to perform any other duties as required
- Ability to work a variety of shifts including weekends, days, afternoons and evenings
**About the Role**
Working front of house, you will need to be friendly and approachable and responsible for making our guests feel right at home from the moment they walk in. Nothing is ever too much trouble. You will be knowledgeable around our menu’s quality cask ales & wines while delivering the perfect pour and excellent service. Passion is at the heart of every decision you will always need to try to go the extra mile to make our guests’ visit that little bit more special.
**About You**
You don’t need to have experience (though it can help) as we will develop with the training you needto offer the WOW factor to our guests. All you need is a warm and friendly personality, willingness to learn and a genuine love for what you do.
It’s our people that make our pubs special and we think the best hospitality comes from people who can be themselves and show customers their personality.
**The Benefits**
- Competitive hourly rate with the chance to earn tips on each shift
- The opportunity to develop your career across our very well-known brands, with over 1800 managed pubs, restaurants and hotels across the UK
- Up to 33% discount across all our sites for you and your friends and family
- An employee advice and guidance service
- As one of the industry’s leading apprenticeship providers, we can offer training and development at any stage of your career, whatever step you decide to take
Location: Wilmslow Old Rd,, WA15 8XJ
**Job Types**: Full-time, Part-time, Contract
Location: Altrincham, England
**Job Types**: Full-time, Part-time, Contract
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