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Food and Beverage Supervisor

4 months ago

Belfast, United Kingdom The Malone Hotel Full time

The Malone has just rebranded and has undergone an extensive refurbishment of the bar, restaurant and wider hotel.

We have an opportunity for a **Food and Beverage Supervisor** to join our growing team

It’s an extremely exciting time to get on board. We are a locally owned, boutique 4* hotel where your personality and originality will have a chance to shine

Creating exceptional experiences is our goal and we aim to empower our staff to fulfil this for every guest.

The Supervisor will be responsible for assisting in the management of the Food & Beverage operation within the Greyhound bar and Gallery restaurant.

Alongside their supervision duties within this area, they will also be expected to undertake Duty Management shifts and there will be some cross-over required in Conference & Banqueting.

**About The Role**

**Main Responsibilities**:

- Supervision of the Bars operation and team, working closely with the kitchen to deliver a consistently high-quality product and service across an all day bar operation.
- Continuously develop and review your training plans, identify and coordinate staff training needs, coach and mentor staff, and assist in the training of staff including menu and wine demonstrations and tastings. Proactively test their knowledge in these areas on a daily basis including signing off of appropriate training records
- Ensure daily team briefings and proactive communication with the team
- Overseeing the hotel operations as Duty Manager when required
- To assist the F&B Manager with developing SOP’s for the department and ensuring they are trained and followed within the team
- To be aware of the hotel food & beverage budget and targets and to assist management in achieving these
- To co-ordinate with the sales & marketing team to run appropriate promotions for social media, assist with collateral for effective selling and attend meetings to drive departmental revenue
- Ensure purchase order and stock control systems are followed to provide timely delivery of stock within department
- To be responsible for departmental incentives
- Complaint management when required
- Proactively benchmark the department within the wider industry and assist in developing the department in line with or ahead of competitors
- Assist with the recruitment, induction and training of new employees in the department
- Assist with the departmental compliance of H&S, manual handling, lateness, sickness and fire
- Ensure effective communication and team work between all staff and departments which allows a harmonious and positive culture with a free flow of information and advice
- Perform related duties and specific projects as assigned by the General Manager to contribute to overall Company aims
- Provide other relief or back-up duties as needed at the hotel to ensure the optimum operation of the property

**Benefits**

As an award winning, family owned hotel, we offer our staff the chance to become “part of the family” Your employee benefits will include:

- Internal growth and development opportunities
- 28 days holiday for full time staff
- Departmental incentives
- Free parking
- Discounted friends and family rates
- Seasonal staff parties

**Required Criteria**
- Do you have the Right to Live and Work in the UK
- At least 1 year’s previous experience in a similar role
- A good level of written and spoken English is essential
- A positive and friendly attitude
- Ability to work well under pressure in a fast-paced environment

**Desired Criteria**
- Previous experience in a similar role is preferred

**Skills Needed**

**About The Company**

The Malone is a veritable secret, a hidden treasure boasting everything you want in a hotel: spacious bedrooms and suites, function rooms for inspirational wedding celebrations or corporate events and the very best of that famous Irish hospitality, every step of your stay.

The Guinness is perfectly poured in our Greyhound bar - enjoy with some smoked salmon and wheaten bread or indulge in a meal to remember in the Gallery Restaurant.

Here at The Malone, we have generations of experience in welcoming guests. First opened in 1945 as ‘The Bowness’, for the last 30 years, The Malone has been owned and run by two generations of the Macklin family.

Relax and unwind with us. A warm Irish welcome to you

**Company Culture**

We are always looking for enthusiastic and talented individuals to join our team.

As a family owned hotel, you're not only part of the team, you're part of the family.

Our commitment to our people is to deliver a great place to not only work, but thrive. Relationships are important to us, those we have with our guests and with one another.

The Malone inspires its teams to live by the company's core values;
- Treat people really well
- Openness, trust and understanding
- The highest standards
- Perseverance and enjoyment
- One step ahead
- Flexibility

Internal development and progression is key to our success, having been in busines