Linen Porter

**Responsible to**: Head Housekeeper

**Purpose of the Job**: As a Linen Porter, you are responsible for counting, distributing Linen, cleaning guest rooms, public areas and replenishing amenities to deliver an excellent Guest experience. You would also be required to manage guest requests. As linen porter you are confident and enjoy supporting the team to ensure the guest experience throughout the stay. Hours: determined by the needs of the business, including weekends

**Main Duties & Responsibilities**
- Places linen and towels to the cages for transport to laundry.
- Sort's items and counts and records number of items soiled.
- Examines laundered items to ensure cleanliness and service ability.
- Stores laundered linen and on shelves after verifying numbers and types of articles.
- Issues linen and towels which are both to be exchanges on a clean-for-soiled basis only.
- Periodic inventories of linen and uniform.
- Ensure that the linen and uniforms are neatly and systematically arranged and stacked.
- Receives, sorts and double checks conditions of all linen and towels, records all outgoing and incoming from the laundry thoroughly before storing and issuing.
- Hoover the corridors and filled up stationary cupboards, make sure they are clean and tidy.
- Cleaning guest bedrooms and bathrooms to company standards
- Undertaking regular deep cleaning tasks.
- Managing guest request in timely and efficient manners
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
- Change and replenish bed linen, towels and guest amenities in line with company guidelines
- Be environmentally aware
- Dispose of waste accordingly
- Carry out lost property procedures
- Assist other departments wherever necessary and maintain good working relationships
- Follow the Standard Operating Procedures and security protocol
- Acting as a point of contact for guest queries
- To ensure good working relationship with all other departments
- Work flexible hours in accordance with the departmental rota
- Weekly pay
- Driving Licence required

**Salary**: £9.50 per hour

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Weekend availability