Technical Infrastructure Consultant

4 weeks ago


London, United Kingdom Salt Search Full time

**My global service integration partner is looking for a Technical Infrastructure Consultant to interface with their clients. Skills** **Operation and Approach**
- Trusted Advisor
- Partner closely with customers and deliver the highest possible level of guidance and support "A white glove experience". Includes the ability to identify and provide various viable options to customers being mindful of the risks, potential issues, andfuture proofing solutions.
- Although, we expect you to have the tenacity to politely challenge customer requirements, requests, and expectations as/when needed.
- Remote Working: As our team is situated across Europe, we communicate via MS Teams and calls. We also work with US-based colleagues where we attend calls which might occasionally stretch into the early evening.

**Education** **What you need to succeed**
B.S. or above degree in Computer Science or related technical field. At least 3 years' experience in an international Enterprise-level customer facing role, ideally in Enterprise Support or as a Technical Consultant.
- Excellent level of both **English and French**.
- Experience of **working with Enterprise customers** in both languages.
- Proven troubleshooting and problem-solving skills, ideally from an **Enterprise Support** role.
- Comfortable presenting to customer teams via online video calls. Enterprise infrastructure solution architecture experience
- Good knowledge of OAuth 2.0, OpenID Connect and SAML security standards with global identity providers including AADS, ADFS, GoogleID, OKTA, PING, Azure platform experience with related certifications



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