Workshop Supervisor

**Workshop Supervisor**

**Stratstone**

**Jaguar Land Rover, Newcastle**

**Competitive salary with bonus, pension, critical illness pays, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services**

We have an exciting opportunity to join our growing team as a Workshop Supervisor. In this role you are a key influencer who will work closely with both the Service Reception and Parts Teams. Become part of what is already a fantastic journey. The possibilities are endless.

**What does the role of Workshop Supervisor involve?**
- Assist in maintaining progress information against job allocation ensure all appropriate paperwork is completed to standard and passed on to the relevant teams
- Assist and advise team members in dealing with technical and job-related problems
- Coach the workshop apprentices as and when required
- Ensure the customer comes first

**What do you need to succeed as a Workshop Supervisor?**
- Proven experience within a service department in the motor industry
- An excellent understanding of systems and processes operated to within this environment
- A strong knowledge of Health and Safety
- Confident with dealing with people at all levels, be able to build an immediate rapport
- Excellent planning and organisational skills
- Comfortable in negotiating and influencing situations
- Lead by example to deliver an outstanding customer experience every time