Customer Assistant

1 week ago

Dunblane, United Kingdom Marks & Spencer Full time

**Working Pattern**

Sun: 1530-1930
Mon: 1730-2130
Wed: 1730-2130

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates, its strategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

DUNBLANE, STIRLING, SCOTLAND;
Dunblane SF

  • Customer Assistant

    4 weeks ago

    Dunblane, United Kingdom M&S Full time

    **Summary** Working Pattern Week 1 Tuesday: 0400-1100 Thursday: 1300-2000 Saturday: 0500-1300 Week 2 Sunday: 0600-1300 Monday: 0600-1400 Thursday: 1300-2000 **All the details** **Working Pattern** Week 1 Tuesday: 0400-1100 Thursday: 1300-2000 Saturday: 0500-1300 Week 2 Sunday: 0600-1300 Monday: 0600-1400 Thursday: 1300-2000 **Purpose** To...

  • Customer Assistant

    4 weeks ago

    Dunblane, United Kingdom M&S Full time

    **Summary** Working Pattern Week 1 Sunday: 1100-1800 Monday: 1400-1800 Wednesday: 1400-2000 Week 2 Monday: 1400-1800 Wednesday: 1400-2000 Saturday: 1300-2000 **All the details** **Working Pattern** Week 1 Sunday: 1100-1800 Monday: 1400-1800 Wednesday: 1400-2000 Week 2 Monday: 1400-1800 Wednesday: 1400-2000 Saturday: 1300-2000 **Purpose** To...

  • Customer Assistant

    2 weeks ago

    Dunblane, United Kingdom Marks & Spencer Full time

    **Working Pattern** Sun: 1530-1930 Sat: 1730-2130 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell across all...

  • Customer Assistant

    2 weeks ago

    Dunblane, United Kingdom Marks & Spencer Full time

    **Working Pattern** Fri: 1730-2130 Sat: 1730-2130 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell across all...

  • Customer Assistant

    3 weeks ago

    Dunblane, Stirling, United Kingdom Marks and Spencer Full time

    SummaryWorking PatternWeek 1 Sunday: Monday: Wednesday: Week 2Monday: Wednesday: Saturday: All the detailsWorking Pattern Week 1 Sunday: Monday: Wednesday: Week 2Monday: Wednesday: Saturday: Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and...

  • Customer Assistant

    3 weeks ago

    Dunblane, Stirling, United Kingdom Marks and Spencer Full time

    SummaryWorking PatternWeek 1 Sunday: Monday: Wednesday: Week 2Monday: Wednesday: Saturday: All the detailsWorking Pattern Week 1 Sunday: Monday: Wednesday: Week 2Monday: Wednesday: Saturday: Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and...

  • Customer Assistant

    3 weeks ago

    Dunblane, Stirling, United Kingdom Marks and Spencer Full time

    SummaryWorking PatternWeek 1Tuesday: Thursday: Saturday: Week 2 Sunday: Monday: Thursday: You must be over 18 years old or over to apply for this position.All the detailsWorking Pattern Week 1Tuesday: Thursday: Saturday: Week 2 Sunday: Monday: Thursday: You must be over 18 years old or over to apply for this position. Purpose To deliver a great shopping...

  • Customer Assistant

    3 weeks ago

    Dunblane, Stirling, United Kingdom Marks and Spencer Full time

    SummaryWorking PatternWeek 1Tuesday: Thursday: Saturday: Week 2 Sunday: Monday: Thursday: You must be over 18 years old or over to apply for this position.All the detailsWorking Pattern Week 1Tuesday: Thursday: Saturday: Week 2 Sunday: Monday: Thursday: You must be over 18 years old or over to apply for this position. Purpose To deliver a great shopping...

  • Customer Assistant

    6 days ago

    Dunblane, United Kingdom M&S Full time

    **Summary** SUN- 03.15-11.15 WED-02.15-10.15 THURS-02.15-10.15 SAT-02.15-10.15 **All the details** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of...

  • Pharmacy Assistant

    2 weeks ago

    Dunblane, United Kingdom Davidsons Chemists Full time

    Our community pharmacy in Dunblane, Anderson Street is looking for a motivated new team member! This would be for full-time contract for 40 hours per week. **What is a Pharmacy Assistant** Within Davidsons Chemists the role of Pharmacy Assistant is to provide fantastic patient care, working across the healthcare counter and in the dispensary. Pharmacy...

  • Pharmacy Assistant

    2 weeks ago

    Dunblane, United Kingdom Davidsons Chemists Full time

    Our community pharmacy in Dunblane, Anderson Street is looking for a motivated new team member! This would be for full-time contract for 40 hours per week. **What is a Pharmacy Assistant**: Within Davidsons Chemists the role of Pharmacy Assistant is to provide fantastic patient care, working across the healthcare counter and in the dispensary. Pharmacy...

  • Pharmacy Assistant

    2 weeks ago

    Dunblane, United Kingdom Davidsons Chemists Full time

    Our community pharmacy in Dunblane, Anderson Street is looking for a motivated new team member! This would be for part-time contract for 35 hours per week. Working 10.00-18.00 Monday to Friday. **What is a Pharmacy Assistant** Within Davidsons Chemists the role of Pharmacy Assistant is to provide fantastic patient care, working across the healthcare...

  • Pharmacy Assistant

    2 weeks ago

    Dunblane, United Kingdom Davidsons Chemists Full time

    Our community pharmacy in Coupar Angus is looking for a motivated new team member! This would be for a part-time contract for 19.5 hours per week. Working 09.00-17.30 on Wednesdays and Thursdays and 09.00-13.30 on Fridays. **What is a Pharmacy Assistant** Within Davidsons Chemists the role of Pharmacy Assistant is to provide fantastic patient care,...

  • Pharmacy Assistant

    7 days ago

    Dunblane, Stirling, United Kingdom Davidsons Chemists Full time

    Our community pharmacy in Dunblane, Anderson Street is looking for a motivated new team memberThis would be for full-time contract for 40 hours per week.What is a Pharmacy AssistantWithin Davidsons Chemists the role of Pharmacy Assistant is to provide fantastic patient care, working across the healthcare counter and in the dispensary. Pharmacy Assistants...

  • Saturday Pharmacy Assistant

    2 weeks ago

    Dunblane, United Kingdom Davidsons Chemists Full time

    Our community pharmacy in Dunblane, Anderson Street is looking for two motivated new team members! This would be for a part-time contract for 2.25 hours per week, working 09.00 - 11.15 every Saturday. **What is a Pharmacy Assistant**: Within Davidsons Chemists the role of Pharmacy Assistant is to provide fantastic patient care, working across the...

  • Saturday Pharmacy Assistant

    6 days ago

    Dunblane, United Kingdom Davidsons Chemists Full time

    Our community pharmacies in Dunblane are looking for a motivated new team member! This would be a part-time contract for 7 hours per week, working 09.00-17.00 on Saturdays (AM in our Anderson St branch and PM in our High Street branch). **What is a Pharmacy Assistant**: Within Davidsons Chemists the role of Pharmacy Assistant is to provide fantastic...

  • Temporary Pharmacy Assistant

    6 days ago

    Dunblane, United Kingdom Davidsons Chemists Full time

    Our community pharmacy in Dunblane (High Street) is looking for a motivated new team member! This would be for a temporary contract covering a period of maternity leave for 22 hours per week, working 09.00-17.30 on Thursdays and Fridays and 09.00-17.00 on Saturdays. **What is a Pharmacy Assistant**: Within Davidsons Chemists the role of Pharmacy Assistant...

  • Saturday Pharmacy Assistant

    2 weeks ago

    Dunblane, United Kingdom Davidsons Chemists Full time

    Our community pharmacy in Dunblane, Anderson Street is looking for two motivated new team members! This would be for a part-time contract for 2.25 hours per week, working 09.00 - 11.15 every Saturday. **What is a Pharmacy Assistant** Within Davidsons Chemists the role of Pharmacy Assistant is to provide fantastic patient care, working across the...

  • Temporary Pharmacy Assistant

    6 days ago

    Dunblane, United Kingdom Davidsons Chemists Full time

    Our community pharmacy in Dunblane (High Street) is looking for a motivated new team member! This would be for a temporary contract covering a period of maternity leave for 22 hours per week, working 09.00-17.30 on Thursdays and Fridays and 09.00-17.00 on Saturdays. **What is a Pharmacy Assistant** Within Davidsons Chemists the role of Pharmacy Assistant...

  • Shop Assistant Volunteer

    4 weeks ago

    Dunblane, United Kingdom Sue Ryder Full time

    **Location**: Dunblane Shop Assistant Volunteer Sue Ryder Charity shop, 17 High St, Dunblane FK15 0EE Area or Department: Retail Employment Type: Voluntary Ref No: VC2-7038-CS-A2 Shop Assistant Volunteer Volunteer to help Sue Ryder be there when it matters As a Charity Shop Volunteer in our Dunblane Sue Ryder charity shop, you will be one of the...