Customer Greeter

**Job Purpose**

We are looking to recruit two part-time or one full time employee for a 3 Month fixed term as customer greeters at the temporary Banking Hub in Wellington.

The role requires the ability to fulfil all essential elements of the person specification efficiently and with confidence.

**About the Banking Hub**

The Hub, when it opens, will offer a counter service operated by the Post Office, where customers of all major banks and building societies can carry out regular cash transactions, It will also offer a Community Banker service where customers can talk to their own banking provider about more complicated issues, Monday to Friday, 9.00am - 5.00pm. Community Bankers will work on rotation, with a different bank or building society available on each day of the week.

The Banking Hub will be run by Cash Access UK. Cash Access UK is a not-for-profit company established by ten major high street banking providers. They provide cash and basic banking services in communities across the UK. These include shared Banking Hubs and deposit services.

**Main Duties and responsibilities**

As part of the role as a counter clerk, you will be responsible for:

- welcoming customers to the temporary branch;
- explaining the services available at a Banking Hub;
- explaining the way Cash Access work and the future of the Banking Hub in Wellington.

Further information:

- The role is customer facing and involves talking to all customers using the service.
- This is a good opportunity to get customer service experience.
- You’ll be provided with a uniform and full training is provided on-site.
- We can offer flexible working days/patterns.

If you would like to find more information about the role, please contact Marcus Hartnell on 07515 285 725 for an informal discussion before applying.

**Person Specification**

**Skills/Attributes**
Essential

⦁ Self-Motivated.

⦁ Professionalism.

⦁ Commitment to providing a service to the community.

⦁ Able to work within a small team.

⦁ Able to use active listening when in contact with customers.

**Experience**
Essential

⦁ No previous experience is necessary. We are open to new people who want the opportunity to get customer service experience

**Job Types**: Full-time, Part-time

**Salary**: £11.44 per hour

Expected hours: No less than 16 per week

Schedule:

- Overtime

Work Location: In person

Application deadline: 04/03/2024