Full Time Reception Team Member

6 months ago

Bristol, United Kingdom Ibis Bristol Temple Meads Full time

**Job Description**:
We are looking for a new Full time Team Member here at the Ibis Bristol Temple Meads, who is full of energy, has a great personality and takes pride in giving great customer service whenever they can More than ever its important to look after our guests to ensure they have a great stay with us.

Your duties will include:
Being present and visible in the lobby and contributes to guests' sense of well being and loyalty, by establishing a warm and personalized relationship. You are responsible for an incredible hello and goodbye for our guests to make them feel welcome

Gives priority to guest relations, while taking care to respect administrative procedures that need to be followed.

Look to create sparkles (memorable moments) for our guests.

Anticipates guests' needs and takes them into consideration. Handles guests' requests for information and provides answers; puts them in contact with the appropriate people.

Is ready to jump across to the bar if required and assist our Food and Beverage team to ensure guests receive speedy service at the bar.

Handles any guest comments, objections or complaints and provides a response as soon as possible while the guest is still at the hotel in line the 15 Minute Satisfaction guarantee. Ensure all our guests leave happy.

Check in/ check out guests and provides assistance, collects and inputs information on guests, to improve future visits to the hotel.

Follows Covid-19 Protocols and Social Distancing regulations to ensure team and guest safety.

Work Experience
- Previous Customer Service Experience.
- Cash handling experience.
- Previous Hotel experience in a similar role (Desired).
- Guest oriented, service minded, and attentive to details.
- Well organised.
- Team spirit.

**Benefits**:
Discounted hotel stays across the world with Heartist AccorHotels Bienvenue Card.

Free Bonus Breaks Voucher.

Friends & Family Rates.

Pension Scheme.

Childcare Voucher Scheme.

Cycle to Work Scheme.

Eye Test Vouchers.

Staff Uniforms Provided.

Employee Support through confidential Advice Line 24/7.

Free meals on duty and uniforms provided

Bonus break 2 complimentary stays in our hotels in UK

Accor F&B Discount at any Accor Hotel Worldwide

Accor Development Program

  • Reception Team Leader

    4 weeks ago

    Bristol, Bristol, United Kingdom Portico Corporate Reception Management Full time

    We are currently recruiting for a Reception Team Leader to oversee our Guest Services team in the Bristol offices of a client in the financial services industry.The role of the Reception Team Leader is to effectively provide management and direction to a small team of Guest Services Hosts. You will be the first point of contact for all team members and will...

  • Reception Team Leader

    2 months ago

    Bristol, United Kingdom Portico Corporate Reception Management Full time

    Job DescriptionWe are currently recruiting for a Reception Team Leader (Guest Services Team Leader) to oversee our Guest Services team in the Bristol offices of a client in the financial services industry!The role of the Guest Services Team Leader is to effectively provide management and direction to a small team of Guest Services Hosts. You will be the...

  • Reception Team Member

    6 months ago

    Bristol, United Kingdom Travelodge Full time

    Come and join our amazing team at Travelodge Bristol Cribbs Causeway as a Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun friendly...

  • Reception Team Member

    6 months ago

    Bristol, United Kingdom Travelodge Full time

    Come and join our amazing team at Travelodge Bristol Severn View M48 as a Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun friendly...

  • Reception Team Member

    6 months ago

    Bristol, United Kingdom Travelodge Full time

    Come and join our amazing team at Travelodge Bristol Avonmouth as a Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun friendly...

  • Reception Team Member

    6 months ago

    Bristol, United Kingdom Travelodge Full time

    Come and join our amazing team at Travelodge Bristol Central Mitchell Lane as a Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun friendly...

  • Reception Team Member

    6 months ago

    Bristol, United Kingdom Travelodge Full time

    Come and join our amazing team at Travelodge Bristol Abbey Wood as a Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun friendly environment - 50%...

  • Night Reception Team Member

    6 months ago

    Bristol, United Kingdom Travelodge Full time

    Come and join our amazing team at Travelodge Bristol Filton as a Night Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun friendly environment -...

  • Night Reception Team Member

    6 months ago

    Bristol, United Kingdom Travelodge Full time

    Come and join our amazing team at Travelodge Bristol Avonmouth covering the Bristol & Somerset area as a Night Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the...

  • Night Reception Team Member

    6 months ago

    Bristol, United Kingdom Travelodge Full time

    Come and join our amazing team at **Travelodge Bristol Severn View M48** as a Night Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun...

  • Night Reception Team Member

    6 months ago

    Bristol, United Kingdom Travelodge Full time

    Come and join our amazing team at Travelodge Bristol Avonmouth as a Night Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun friendly...

  • Area Night Reception Team Member

    6 months ago

    Bristol, United Kingdom Travelodge Full time

    Come and join our amazing team as a** Area Nights Reception Team Member at Travelodge Bristol Filton **on a Full Time Contact. The role does require applicants to be able to drive around the various hotels within the district. The Working hours would be 11pm until 7am **Just some of the benefits**: - Fun friendly environment - 50% discount on rooms plus...

  • Full Time Reception and Administration Assistant

    5 days ago

    Bristol, Bristol, United Kingdom Dental Touch Full time

    Are you a highly organized and detail-oriented individual with excellent communication skills? Do you have experience in administration or customer-facing roles?Dental Touch, a leading dental practice in Bristol city centre, is seeking a full-time reception and administration assistant to join our team. As a key member of our front of house team, you will be...

  • Reception Team Member

    6 months ago

    Bristol, United Kingdom YHA Full time

    **Join Our Inclusive Team at YHA - Be a Part of Something Special** **YHA **Bristol** Welcomes You to a Unique Place of Work!** YHA Bristol are looking to recruit a Reception Team Member for 15+ hours per week YHA Bristol is a former waterfront grain house which has been sympathetically restored to offer relaxed, well-appointed accommodation amongst...

  • Reception Team Leader

    6 months ago

    Bristol, United Kingdom Spire Healthcare Ltd Full time

    Reception Team Leader | Administration, Customer Service | Bristol | 37.5 hrs per week - Full Time| Permanent | Competitive pay plus Excellent Benefits Fortnightly rota system working shifts between hours of 0630 - 2030 - Generally Mon-Fri Spire Bristol Hospital are looking for an experienced Reception Team Leader to join their established team where you can...

  • Reception Team Member

    5 months ago

    Bristol, United Kingdom Ibis Bristol Temple Meads Quay, Accor Full time

    A job, a career or a calling - whatever brings you here, we have something for you! As our next **Receptionist**, you Are extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. - Be responsible for the reception desk and processing check in/out. - Provide a...

  • Reception Team Member

    6 months ago

    Bristol, United Kingdom Ibis Bristol Temple Meads Quay, Accor Full time

    A job, a career or a calling - whatever brings you here, we have something for you! As our next **Receptionist**, you Are extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. - Be responsible for the reception desk and processing check in/out. - Provide a...

  • Reception Team Member

    6 months ago

    Bristol, United Kingdom Ibis Bristol Temple Meads Quay, Accor Full time

    A job, a career or a calling - whatever brings you here, we have something for you! As our next **Receptionist**, you Are extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. - Be responsible for the reception desk and processing check in/out. - Provide a...

  • Mobile Corporate Reception Host

    2 months ago

    Bristol, United Kingdom Portico Corporate Reception Management Full time

    Job DescriptionWe are currently recruiting for a mobile Corporate Reception Host to join our team, based across the southern region of a Portico client in the financial services industry!The Corporate Reception Host will be the first point of contact for all queries. They will also work closely with the firm’s staff, as well as other service partners to...

  • Team Member

    6 months ago

    Bristol, United Kingdom Goals Full time

    **Team Member - Goals Bristol South** Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities. We employ people who are passionate about delivering these promises and...