Vehicle Inspector

Inspection Services is a core part of the Manheim Inventory Solutions business, and is the number one provider of end of lease vehicle inspection and collection services. Inspection Services offers its customers a seamless process that enables them to capture end of lease damage on the vehicle in the presence of the Hirer, thus providing a tangible return on investment. Inspection Services supports the auction infrastructure by delivering these already inspected vehicles ready for sale. Inspection Services also delivers vehicles to auction centres outside the Manheim portfolio. By servicing our Customers, Customers, Inspection Services are a trusted business partner of most blue chip leasing companies.

**Scope of Role**:
To consistently provide efficient and effective vehicle inspection products and services to Manheim’s customers. All Manheim vehicle inspectors are responsible for consistently achieving quality and quantity outputs in line with our SLA’s and branch targets

**Objectives for Role**:

- Accurately inspect cars and commercial vehicles to Manheim Standard Operating Procedure (SOP), NAMA and BVRLA fair wear and tear policy to provide accurate and detailed reports for use in the auction process and by customers
- Accurately complete combined SureCheck and relevant Scheme Inspection in line with predefined process and procedure and quality standards
- Supporting the yard team with on going process and movement of inspected vehicles, to ensure the efficient and effective flow of vehicles around the site
- To take high quality photos of the vehicles, ensuring images and inspection standards are in line with current SOP
- Ensuring that the on site process for key storage is followed and to ensure that keys can be tracked and traced
- Interaction with customers as appropriate, to give information regarding inspections as and when required to demonstrate expertise and value of the product and service
- Synchronise and download vehicle information to support inter departmental process in a timely manner
- Prioritise workload and take pro-active steps to ensure achievement of inspection quality and quantity performance targets
- Carry out amended process for voluntary termination vehicles where relevant
- To support/operate any ad hoc processes that are required to support the auction process and general duties.

**Skills, Knowledge and Experience**:

- Able to cope well under pressure and work effectively within a team
- Ability to prioritise workload and work to deadlines
- Basic mechanical knowledge an advantage
- Computer literate - able to use tablet device
- Knowledge of vehicle derivatives
- Good verbal and written communication skills
- Competent knowledge of operating computers
- Good Customer Service skills

STRICTLY NO AGENCIES PLEASE:
We work with a carefully selected set of recruitment agencies and we're not looking to add to our PSL.

We do not accept unsolicited agency CV's sent to the recruitment team or directly to the hiring manager. We will not be responsible for any fees related to unsolicited CV's

INDOR

Cox Automotive is the world’s largest automotive service organisation. We
provide dependable solutions that improve performance and profitability
throughout the vehicle lifecycle to manufacturers, fleets, and retailers.
Our businesses are organised around our customers’ core needs across vehicle
solutions, mobility, remarketing, funding, and retail.