IT Vendor Specialist

6 months ago

Bristol, United Kingdom DAC Beachcroft Full time

Job Introduction
**DACBeachcroft** has an exciting opportunity for an experienced and knowledgeable **Vendor Specialist** to join our IT team on a full-time, permanent, hybrid basis in our Bristol office.

The IT Vendor Specialist will be responsible for facilitating and maintaining relationships between the DAC Beachcroft IT department and Key IT vendors & suppliers, as well as ensuring that we are receiving key deliverables and value for money across all service lines from our IT Vendors, the cost of a service provided by a vendor is scrutinised to keep costs low but always ensuring delivery of the service whilst driving innovation. It is also the responsibility of the post holder to build, maintain and strengthen the mutually beneficial Vendor relationship cycle and ensure that we are receiving value for money against any service or product that is delivered to DACBeachcroft IT. (ROI).

Main Responsibilities
**_ Key Responsibilities:_**
- Identify and categorise IT’s Key Vendors and create a matrix of spend, importance to business continuity and ROI
- Facilitate and maintain relationships across all IT vendors and IT Supply chain.
- Track Purchase Order & Invoice spend across budget lines ensuring that we do not spend outside of budget guidelines (unless managed) and we are accruing where required. For example, Monitor and record all of Capex, Peripheral, Mobility & Telecoms spend.
- Setup a governance model for each supplier depending on their rating in matrix and hold regular meetings with suppliers and vendors ensuring the relationship is well managed.
- Hold regular meetings with IT Stakeholders (or those IT personnel that are required on a need-to-know basis) ensuring they are informed and updated at all times.
- Work with procurement on the negotiation and implementation of IT Vendor contracts, ensuring adequate notice is given to either vendor or IT personnel of a change in vendor is required.
- Evaluate the existing supplier and keep up-to-date on competitors that may offer a similar / enhanced service.
- Ensuring we are obtaining best price in relation to service and product quality to remain cost effective and efficient and we consider ESG during negotiations

**_Additional Purchasing Lifecycle Responsibilities:_**
- Liaising with location SST(s) to provide stock level monitoring and replenishment of hardware
- Maintaining good communication with vendors; advising on product replacement & shortages
- Processing invoices and purchase orders in relation to IT purchasing requests
- Resolution of billing queries from the vendor and from internal IT and/or the business
- Ownership and responsibility of WEEE disposal and DPA compliant destruction of data from hardware assets
- Produce a Monthly spend report to the Head of IT Operations, IT director and a sub-report to those key IT personnel that own the budget line.

**_General:_**
- Identify process improvements driving efficiency for tasks the vendor is responsible for.
- Provide exceptional customer service
- Where applicable, ensuring adherence to SLA & OLAs
- Desire to build relationships within the IT group and the wider organisation
- Develop and maintain knowledge and skills and keep up-to-date with new processes, procedures and developments, and, contribute to the knowledge base where applicable.
- Is also willing to take ownership on any other tasks and responsibilities required until complete
- Proven experience of working in a similar position / role in a professional services environment
- Proven experience in delivering to SLAs and other key performance indicators
- Strong stakeholder management and ability to communicate and influence at all levels
- Excellent ability to deal with situations critically & strategically helping to analyse the merits when dealing with vendors. Thus helping to create more beneficial arrangements with vendors, increasing the value of any agreements being made.
- Strong decision making skills allowing for the individual to asses all possibilities, identifying the most beneficial way forward.
- Good understanding of key financial, budgetary and procurement terms.
- Excellent organisational skills.
- Excellent overall Mathematic skills allowing for accurate forecasting of business calculations.
- Minimum 5+ A - C GCSE's (or equivalent experience)

About The Company
We are a leading international legal business with over 2,900 colleagues and a diverse range of capabilities. We have 11 offices in the UK as well as offices in Dublin, Madrid, Paris, Milan, Rome, Singapore, Argentina Chile, Colombia, Mexico and Miami. We also have associations/alliances with firms in Malaysia, Brazil, Peru, Central America, the USA, Australia and Germany.

We are a broad-based commercial firm with a strong heritage in insurance, health and real estate. This is complemented by a fast-growing Business Advisory capability. We represent a wide range of clients, ranging from household names to government departments and NHS bodies. W

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