Retail Supervisor

4 months ago

Huddersfield, United Kingdom Utilita Full time

**Title**:Energy Hub Supervisor
**Department**:Sales
**Location**:Huddersfield Hub
**Salary**:£35,094 per annum
**Hours**:Monday - Saturday, shift rotations Basis

Are you an experienced people leader with a background in Retail, who is committed to delivering an excellent service to customers and the community?

We are looking for someone to lead our Energy Hub in Huddersfield.

We call our retail stores “Hubs” as they are a central place for our customers within the local community. This connects us, whether that be face to face, over the phone or live chat.

**What can we offer you?**

We offer you all the benefits you’d expect from one of the nation’s biggest and best energy challengers, including: competitive salary, contributory pension scheme, bonus up to 10% of salary and a health care scheme. You’ll also get the chance to work for one of the top CEOs in the UK, as voted for by Glassdoor’s 2022 Employee’s Choice Awards

We aim to provide you with a uniquely inclusive and diverse workplace, which showcases the extraordinary in all of us, by enabling you to be the best you can be.

Putting the customer first is part of how we live and breathe at Utilita. Alongside our values - Fairness, Smart and Sustainability - this ethos guides every decision we make.

**What does this role involve?**

You will ensure your retail Hub remains a support for our customers, offering energy advice, promoting Utilita products and services and providing a community space.

Day to day, you will;
- ensure all staff have the right tools and resources to deliver a customer first service;
- arrange rotas to ensure all communication channels with our customers such as, live chat, telephone, and face to face are always covered;
- mentor, coach, and support your team to achieve business goals in line with our vision and values;
- ensure our hubs are a safe environment for both customers and employees;
- conduct audits, create, and evaluate reports;
- work to sales and services targets and sell Utilita and partner products;
- attend community and charity events to raise our brand and promote our “Pro Planet, Pro Pocket” message.

**Who are we looking for?**

As an experienced leader coming from a retail environment, you will know what it takes to motivate and empower your team. You will be happy to roll up your sleeves to get involved.

If you are looking for to be the face of Utilita, speaking directly with our customers and keen to be involved in your local community, then this maybe the role for you.

This is a full-time role covering 40 hours per week, on a rota, Monday - Saturday.

You will be required to attend our main head office in Chandlers Ford for the first four weeks for our comprehensive induction training, to ensure you have all the knowledge and tools to support your team and our customers, (Expenses will be covered).
- Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self._ 

**Additional benefits available on your first day**
- Utilita Bonus Scheme, made up of personal and company elements.
- Career progression, 32% of our vacancies in 2022 were filled internally.
- Pension scheme, Utilita contribution at 4% of your salary when you contribute 5%
- 25 days annual leave plus bank holidays.
- The opportunity to win tickets to major outdoor events with Utilita Extra -including, gigs and shows at the Utilita Newcastle, Sheffield and Birmingham arenas.
- Discounted employee energy tariffs.
- Access for you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
- We are in the process of setting up our own charitable foundation and offer all our staff a paid volunteering day every year. Plus the chance to be involved in various fund-raising opportunities.
- A health care scheme that includes dental, eye care, treatments, and diagnostics health consultations.
- Death in service, twice your annual salary.
- Employee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care.

**About us**

Founded in 2003, Utilita is the first - and still only - energy company created to help households use less energy, by giving them better control via digital technology. Which is why we were voted Sustainable Tech Company of the Year 2022 in the Southern Tech 100 companies and our industry-leading smartphone app (USwitch Awards won best app 2018, 2020 and 2022).

Utilita is Britain’s leading Smart Pay as You Go energy provider, with over 800,000 customers, and thanks to having better control, its customers use around 11% less energy than the average bill paying household.

Utilita is committed to becoming a net zero business by 2030 and was named Green Energy Disrup

  • Retail Supervisor

    3 months ago

    Huddersfield, United Kingdom James Retail Ltd Full time

    Can you provide first class customer service and work well in a team? If so, we'd love to hear from you. If you can rise to the challenge, we offer a great rewards package - get in touch today for an informal chat. This is a great opportunity to be part of a fantastic team at our community convenience store in Huddersfield Bus Station, Some of your key...

  • Retail Supervisor

    2 weeks ago

    Huddersfield, United Kingdom Deichmann Full time

    Purpose : Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Huddersfield store. You will be offered a competitive hourly rate of up to £12.64 per hour + non contractual, hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an...

  • Store Supervisor

    3 months ago

    Huddersfield, United Kingdom McColl's Retail Group Full time

    **Retail Store Supervisor** **We’re currently looking for enthusiastic and engaging people to join our Store team.** Here at McColl’s, we pride ourselves on being the second largest multiple convenience operator in the UK. Our continued success depends entirely on the dedication of our store teams. With an exciting acquisition program and our...

  • Retail Team Leader

    2 weeks ago

    Huddersfield, Kirklees, United Kingdom Deichmann Full time

    {"title": "Retail Supervisor Position", "description": "Role OverviewDeichmann is seeking a highly motivated and customer-focused Retail Supervisor to join our team in Huddersfield. As a key member of our store management team, you will play a vital role in delivering exceptional customer experiences and supporting the store's sales targets.Key...

  • Retail Team Leader

    2 weeks ago

    Huddersfield, Kirklees, United Kingdom Deichmann Full time

    {"title": "Retail Supervisor Position", "description": "Role OverviewDeichmann is seeking a highly motivated and customer-focused Retail Supervisor to join our team in Huddersfield. As a key member of our store management team, you will play a vital role in delivering exceptional customer experiences and supporting the store's sales targets.Key...

  • Supervisor

    4 months ago

    Huddersfield, United Kingdom Savers Full time

    **Location**: Huddersfield **Hours per Week**: 22 hours with the opportunity to work more hours **Shift pattern**: Part-time - flexible shift patterns across mornings; afternoons; evenings and weekends, which will be discussed further at interview **Salary**: £12.25 - £12.40 per hour **If you love retail, you’re in the right place.** Are you looking to...

  • Retail Team Leader

    1 week ago

    Huddersfield, Kirklees, United Kingdom Deichmann Full time

    Deichmann Retail Supervisor Job DescriptionAt Deichmann, we are seeking a highly motivated and enthusiastic Retail Supervisor to join our team in our Huddersfield store. As a Retail Supervisor, you will play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.Key Responsibilities:Lead and...

  • Retail Team Leader

    1 week ago

    Huddersfield, Kirklees, United Kingdom Deichmann Full time

    Deichmann Retail Supervisor Job DescriptionAt Deichmann, we are seeking a highly motivated and enthusiastic Retail Supervisor to join our team in our Huddersfield store. As a Retail Supervisor, you will play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.Key Responsibilities:Lead and...

  • Retail Team Leader

    1 day ago

    Huddersfield, Kirklees, United Kingdom Deichmann Full time

    Deichmann Retail Supervisor Job DescriptionAt Deichmann, we are seeking a highly motivated and enthusiastic Retail Supervisor to join our team in our Huddersfield store. As a Retail Supervisor, you will play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.Key Responsibilities:Lead and...

  • Retail Team Leader

    2 days ago

    Huddersfield, Kirklees, United Kingdom Deichmann Full time

    Deichmann Retail Supervisor Job DescriptionAt Deichmann, we are seeking a highly motivated and enthusiastic Retail Supervisor to join our team in our Huddersfield store. As a Retail Supervisor, you will play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.Key Responsibilities:Lead and...

  • Cleaning Supervisor

    4 months ago

    Huddersfield, United Kingdom G S Associates - Main Full time

    **Cleaning Supervisor - **Wakefield Road Huddersfield We are currently looking for a Cleaning Supervisor to join our team in a prestigious retail outlet in Wakefield Road Huddersfield. Reporting to the Area Manager you will manage a highly dynamic team to provide an efficient and effective cleaning service for our client to ensure high standards of cleaning...

  • Shop Supervisor

    3 months ago

    Huddersfield, United Kingdom Sayers and Poundbakery Ltd Full time

    Poundbakery and Sayers are part of S&PB Retail Ltd with over 120 shops across the North West, North Wales, and Yorkshire and Midlands areas, with plans to expand even further! We provide our customers with a fast paced service in many high street locations with great tasting quality products including sandwiches, savouries and cakes at excellent value...

  • Service Supervisor

    2 weeks ago

    Huddersfield, Kirklees, United Kingdom Perrys Full time

    Perrys MG Huddersfield is seeking a highly skilled Service Supervisor to join their team. As a Service Supervisor, you will be responsible for ensuring that customers receive the best possible experience by organizing and preparing the team for arriving customer appointments. You will also act as a point of escalation for customer issues and drive strong...

  • Service Supervisor

    2 weeks ago

    Huddersfield, Kirklees, United Kingdom Perrys Full time

    Perrys MG Huddersfield is seeking a highly skilled Service Supervisor to join their team. As a Service Supervisor, you will be responsible for ensuring that customers receive the best possible experience by organizing and preparing the team for arriving customer appointments. You will also act as a point of escalation for customer issues and drive strong...

  • Retail Supervisor

    3 months ago

    Huddersfield, United Kingdom Utilita Full time

    **Title**: Energy Hub Supervisor **Department**:Sales **Location**: Huddersfield Hub **Salary**: £34,522 per annum **Hours**:Monday - Saturday, shift rotations Basis Are you an experienced people leader with a background in Retail, who is committed to delivering an excellent service to customers and the community? We are looking for someone to lead our...

  • Site Supervisor

    6 hours ago

    Huddersfield, Kirklees, United Kingdom Wernick Group Full time

    Job Title: Site SupervisorWe are seeking a highly skilled and experienced Site Supervisor to join our team at Wernick Hire. As a Site Supervisor, you will be responsible for overseeing the installation of modular buildings and ensuring that all work is carried out to the highest standards.Key Responsibilities:Conduct site visits to monitor progress and...

  • Retail Stock Advisor

    2 weeks ago

    Huddersfield, Kirklees, United Kingdom nGeneration Full time

    {"Job Title": "Retail Stock Advisor", "Job Overview": "nGeneration is seeking a skilled Retail Stock Advisor to join our team. As a Retail Stock Advisor, you will work with leading restaurants, pubs, bars, and retail entertainment venues to conduct Wet and Dry Stocktakes. You will analyze the results, run stocktake reports on EPoS systems, and work with...

  • Retail Stock Advisor

    2 weeks ago

    Huddersfield, Kirklees, United Kingdom nGeneration Full time

    {"Job Title": "Retail Stock Advisor", "Job Overview": "nGeneration is seeking a skilled Retail Stock Advisor to join our team. As a Retail Stock Advisor, you will work with leading restaurants, pubs, bars, and retail entertainment venues to conduct Wet and Dry Stocktakes. You will analyze the results, run stocktake reports on EPoS systems, and work with...

  • Area Manager

    1 day ago

    Huddersfield, Kirklees, United Kingdom RONTEC Roadside Retail Limited. Full time

    Job Title: Area SupervisorAs an Area Supervisor at Rontec Roadside Retail Limited, you will be responsible for overseeing the operations of our Morrisons Branded Forecourt sites within our Roadside Retail Network in Huddersfield and the surrounding area.Key Responsibilities:Ensure your area of sites consistently meet company standards and those of our brand...

  • Area Manager

    1 day ago

    Huddersfield, Kirklees, United Kingdom RONTEC Roadside Retail Limited. Full time

    Job Title: Area SupervisorAs an Area Supervisor at Rontec Roadside Retail Limited, you will be responsible for overseeing the operations of our Morrisons Branded Forecourt sites within our Roadside Retail Network in Huddersfield and the surrounding area.Key Responsibilities:Ensure your area of sites consistently meet company standards and those of our brand...