Service Architect
5 months ago
**Service Architect**
**Location: Stoke - 5 days a week in the office**
**Salary: Up to £70,000**
**Eligible for SC Security Clearance**
**The Company**:
Founded 10 years ago, this SME partner with clients in the Defence Industry to deliver secure IT solutions.
**The Role**:
They are seeking an Service Architect to join a team in a newly created role.
**Key Responsibilities**:
- Participate in discovery workshops and technical discussions to assist in customer success and sales enablement
- Design IT services and solutions that meet the customer requirements
- Deal with Technical Sales escalations including, onboarding questions, solution and service design, validation, and integrations.
- Contribute to and assist with the creation of bid documentation, proposals and presentations for use in sales activities.
- Collaborate with internal and external business stakeholders including Service Management and Architecture teams.
**Experience Required**:
- In-depth knowledge of service architecture particularly in the context of managed service models aligned with ITIL.
- Ability to produce quality documentation for HLD work and bid material.
- Eligible for SC Security Clearance.
**Benefits**:
- 4pm finish on a Friday
- Free Parking
- Discretionary Bonus Scheme
- Corporate Gym Membership
- Wellbeing Days
Pay: £65,000.00-£70,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- Health & wellbeing programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
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