Ecoa Solutions Process Consultant

2 weeks ago

Nottingham, United Kingdom RWS Full time

**About The Role**:
Under the general supervision of the eCOA Solutions Lead, the eCOA Solutions Process Consultant is a key member of the Linguistic Validation team and is responsible for working directly with LV sponsors, eCOA providers, and relevant RWS Life Sciences staff. The LV eCOA Solutions Process Consultant is responsible for designing creative eCOA process solutions, implementing optimal eCOA processes, and building and improving relationships with eCOA providers and LV sponsors. The position regularly meets with teams to discuss open and emerging business issues related to eCOA projects and systems, makes recommendations for improvements and leads on their implementation.

**Responsibilities**:
**Process Solutions Development**
- Works closely with eCOA providers and LV sponsors to build collaborative relationships, and identify pain points and inefficiencies in current processes in order to define, create and present improved creative technological and process-based solutions.
- Maps linguistic validation service offerings to specific eCOA provider and LV Sponsor requirements through the development and implementation of solutions that meet expectations for technical competency, process innovation, and quality while considering cost, turn around and resource utilization requirements.
- Identifies, develops, implements and reviews effectiveness of current and new eCOA processes, including for new services, in collaboration with others and with Management approval. Collaborates in the CAPA process with cross-functional teams.
- Reviews and analyzes current metrics in order to identify trends, and suggest process improvements.
- Understands and adheres to company Quality Management System (QMS) requirements including but not limited to ISO 9001 and ISO 17100 standards.

**Relationship Management**
- Contributes to building and improving relationships with eCOA providers and LV sponsors in collaboration with sales, account management and operations personnel.
- Actively participates in client meetings and contributes responses to written proposals.

**Subject Matter Expertise**
- Provides training to others on eCOA related topics including eCOA solution training to members of the LV team as needed.
- Provides support to internal teams with regards to eCOA providers and their needs
- Formulates, interprets, implements, and maintains an eCOA Knowledge Repository. Continually reviews and updates repository as appropriate.
- Develops ISO documentation tracking specialized connections between specific sponsors and eCOA vendors
- Develops external facing process documentation ensuring relevant description and understanding of complex topics with consideration to audience.
- Assists Marketing in the development of external facing collateral relating to our LV service offerings through the creation and review of content material.

**Thought Leadership**
- Participates in public thought leadership presentations, as well as authorship and collaboration on white papers, social media, and other resource content.

**Requirements**:

- Ability to communicate with, train and lead employees through changes in procedures, clients requirements, and other production processing issues.
- Ability to make decisions and lead employees through problems on job-related issues.
- Strong organizational skills in a fast-paced, deadline-driven environment
- Ability to prioritize and coordinate competing work demands, and maintain composure under pressure.
- Fluent communication skills of written and verbal English
- Ability to report work orally and in writing as required.
- A team player who can collaborate effectively with a diverse group of individuals.
- Ability to establish and maintain cooperative working relationships.
- Ability to exercise discretion and independent judgment in relation to performance of work responsibilities, working with mínimal supervision.
- Ability to maintain confidentiality of information regarding company financial and other information.
- Ability to resolve customer service and production issues in a professional and efficient manner.
- Quality focus and detail oriented.
- Ability to determine root cause analysis.
- Ability to exercise discretion and independent judgment in relation to work responsibilities, working with mínimal supervision.

**Qualification Profile**
- Desirable: Four-year college/university degree in Business, English, Foreign Language, Social or Applied Sciences, or other related field.
- Five or more years demonstrated successful experience coordinating complex projects within the localization or translation industry.
- Minimum of three years demonstrated successful experience leading and processing eCOA projects.
- Successful customer service/client facing experience, generally a minimum of four years, including at least three years’ experience within the translation industry.
- Demonstrated successful leadership or mentoring experience, minimum two years.
- PMP Certif

  • Director, Business Development

    2 weeks ago

    Nottingham, United Kingdom Apsida Life Science Full time

    About the Company: Apsida is partnered with a leading eClinical firm, specializing in RTSM and eCOA solutions. With 15 years of experience, they operate across North America, Europe, and Asia, providing SaaS solutions to the life sciences market to enhance clinical trial success. Position: Director, Business Development Apsida is looking for a Director...

  • Senior Solutions Consultant

    Found in: Talent UK 2A C2 - 2 weeks ago

    Nottingham, United Kingdom Alvaria, Inc. Full time

    GENERAL SCOPE & SUMMARYSolutions Consultants accelerate the sales cycle and initiate the implementation cycle and are the primary technical resource for the field sales force. Solutions Consultants are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key...

  • HR Process Consultant

    6 days ago

    Nottingham, United Kingdom Experian Full time

    Company Description **Internal Grade E** **Who are Experian?** We are the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help...

  • Power Platform Consultant

    Found in: Talent UK 2A C2 - 2 weeks ago

    Nottingham, United Kingdom Your Tech Future - UK Tech Recruitment Specialists | Certified BCorp Pending Full time

    We are proud to be exclusively working with a leading provider of innovative IT solutions, who are seeking a skilled Power Platform Consultant, to join their dynamic team. Specialising in cutting-edge technologies from Microsoft, including SharePoint, Power Platform, Dynamics, Dataverse, and AI, our client is dedicated to enhancing business productivity and...

  • Asset Performance Engineer

    2 weeks ago

    Nottingham, United Kingdom Musk Process Services Full time

    Musk Process Services is part of the Edwin James Group, a leading independently owned property and infrastructure support services company delivering integrated building and facilities management services. Our team of over 1000 people works for and with a diverse Blue Chip client base across diverse sectors including Manufacturing, Food, Government and...

  • Asset Performance Engineer

    2 weeks ago

    Nottingham, United Kingdom Musk Process Services Full time

    Musk Process Services is part of the Edwin James Group, a leading independently owned property and infrastructure support services company delivering integrated building and facilities management services. Our team of over 1000 people works for and with a diverse Blue Chip client base across diverse sectors including Manufacturing, Food, Government and...

  • Solution Expert

    Found in: Talent UK 2A C2 - 2 weeks ago

    Nottingham, United Kingdom AudienceView Full time

    The Company: AudienceView is an organization of people who are passionate about the business of Live Events. We create industry-leading software solutions that fuel attendee engagement, ticket sales and advertising solutions for thousands of sports, music and theatre venues in 16 countries around the world. AudienceView employees share a vision to help...

  • Process / Manufacturing Engineer

    2 weeks ago

    Nottingham, United Kingdom Advanced Resource Managers Ltd Full time

    My Client is looking for a Process / Manufacturing Engineer for their site Manufacturing in Nottingham. They are a specialist design and manufacturer of COTS and bespoke electrical and electronic component and sub assembly solutions for their customers, especially those in the Space & Defence sector. Candidates working in the following or similar roles,...

  • Reliability Engineer

    2 weeks ago

    Nottingham, United Kingdom Musk Process Services Full time

    Musk Process Services is part of the Edwin James Group, a leading independently owned property and infrastructure support services company delivering integrated building and facilities management services. Our team of over 1000 people works for and with a diverse Blue Chip client base across diverse sectors including Manufacturing, Food, Government and...

  • Reliability Engineer

    2 weeks ago

    Nottingham, United Kingdom Musk Process Services Full time

    Musk Process Services is part of the Edwin James Group, a leading independently owned property and infrastructure support services company delivering integrated building and facilities management services. Our team of over 1000 people works for and with a diverse Blue Chip client base across diverse sectors including Manufacturing, Food, Government and...

  • Energy Consultant

    1 day ago

    Nottingham, United Kingdom Maxim Recruitment Ltd Full time

    Permanent A new Senior Sustainability Consultant role to join the Sustainability team of one of the largest construction consultancies in the UK. Previous experience with BREEAM required for this Senior Sustainability Consultant role. This premium cost consultancy employer offers flexible working arrangements. Project Details The employer’s...

  • Experienced Recruitment Consultant

    4 days ago

    Nottingham, United Kingdom Effective Staffing Solutions Full time

    Are you an experienced 360 Recruitment Consultant with a strong track record of success? Are you looking for a growing company with a great opportunity to develop and progress? If so, then we are working for the perfect company for you! Who is our client? Our client is a specialist recruitment firm that is leading the way across the recruitment market,...

  • Reliability Engineer

    2 weeks ago

    Nottingham, United Kingdom Musk Process Services Full time

    Musk Process Services is part of the Edwin James Group, a leading independently owned property and infrastructure support services company delivering integrated building and facilities management services. Our team of over 1000 people works for and with a diverse Blue Chip client base across diverse sectors including Manufacturing, Food, Government and...

  • Energy Consultant

    2 weeks ago

    Nottingham, United Kingdom Maxim Recruitment Full time

    Sustainability Consultant job in Nottingham (MAX9578) - Maxim Recruitment We use cookies to ensure you get the best experience on our website. Learn more Accept & Close Sustainability Consultant Ref MAX9578 Consultant Daria Tkach Region Midlands and East Anglia Location Nottingham Salary £30-36k Job Posted 13/12/2022 Type Permanent Status Live A new...

  • Process (Technical) Safety Engineer

    2 days ago

    Nottingham, United Kingdom ICM Group Full time

    Location: Saudi Arabia (Must be willing to relocate and work in Saudi) Overview: We are seeking a Technical Safety (Process Safety) Engineer to join Loss Prevention organization (LP), which is the corporate safety organization. We provide both day-to-day in-field occupational and process safety support operations, as well as centralized technical...

  • Identity Access Management Consultant

    Found in: Talent UK 2A C2 - 5 days ago

    Nottingham, United Kingdom LT Harper - Cyber Security Recruitment Full time

    Identity and Access Management (IAM) ConsultantRemote (company based in Germany)€60k - €80k*Must have full right to work*A growing Identity Management Consultancy based out of Germany is looking for experienced IAM professionals to join their team as an IAM consultant!This is an excellent opportunity to join an independent consultancy and utilise your...

  • Recruitment Consultant

    2 weeks ago

    Nottingham, United Kingdom Recruitment Pursuits Ltd Full time

    Are you looking to work for a leading provider of recruitment services to the Construction Division? We have an exciting opportunity for a Construction Recruitment Consultant to join an ambitious Recruitment Agency who are dynamic and continue to grow. You will work as a strategic partner to clients offering a professional and consultative approach offering...

  • Process Engineer

    1 week ago

    Nottingham, United Kingdom Elevation Recruitment Group Full time

    Elevation Recruitment Group are delighted to be recruiting for a Process Engineer on behalf of a Nottinghamshire based business who specialise in the market leading design and development of a range of high performance products. In the role of Process Engineer you will be able to think creatively in order to deliver on multiple bespoke projects, ensuring...

  • Process Engineer

    Found in: Whatjobs ES C2 - 6 days ago

    Nottingham, United Kingdom Elevation Recruitment Limited Full time

    Elevation Recruitment Group are delighted to be recruiting for a Process Engineer on behalf of a Nottinghamshire based business who specialise in the market leading design and development of a range of high performance products. In the role of Process Engineer you will be able to think creatively in order to deliver on multiple bespoke projects, ensuring...

  • Process Engineer

    6 days ago

    Nottingham, United Kingdom Elevation Recruitment Limited Full time

    Elevation Recruitment Group are delighted to be recruiting for a Process Engineer on behalf of a Nottinghamshire based business who specialise in the market leading design and development of a range of high performance products. In the role of Process Engineer you will be able to think creatively in order to deliver on multiple bespoke projects, ensuring...