Domestic Supervisor

1 month ago

Manchester, United Kingdom The Christie NHS Foundation Trust Full time

Domestic Services Supervisors (37.5 hours per week), Evening shifts

Band 3 plus applicable enhancements,

Hours of duty will be rotational and will cover 14:00-22:00 Mon-Fri and 12:00-20:00 at weekends.

We are looking for motivated individuals with cleaning or supervisory experience that wish to support domestic assistants/deep cleaners with day-to-day challenges in the workplace.

The Domestic Services Team based at The Christie NHS Foundation Trust is looking for Domestic Supervisors to manage and train teams of cleaning staff throughout the workplace.

We are looking for dynamic, reliable, experienced, enthusiastic and flexible individuals who have experience of cleaning and supervising staff.

This is an opportunity for you to learn and develop whilst embracing best practice.

Are you motivated and ready for a challenge?

**If so we can offer you**:

- Full time hours working 37.5 hours
- Band 3
- 27 days holiday per year (pro
- rata) rising to 29 after 5 years
- NHS Pension Scheme

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

DUTIES AND RESPONSIBILITIES
1. Communication and relationship skills

Communicate with colleagues, patients and staff in a professional and supportive manner.

Ensure routine information is received and communicated to operational staff in a suitable manner in order to understand the content and any possible implications it may have.

Provide the day to day supervision, communication, training and development of domestic and deep clean teams.

Provide a point of contact and engage all staff in departmental issues and changes.

Meet with service users with regard to cleaning services in conjunction with the deputy site services manager.

Assist with implementation of changes to service delivery.

Ensure a partnership approach is adopted across cleaning services at all times.

Support the resolution of problems, interruptions or service emergencies.

1. Knowledge, Training & Experience

Have knowledge of health and safety procedures and compliance, including risk assessments and COSSH data.

Have full knowledge and understanding of the National Cleaning Standard and requirements required in clinical and non-clinical areas.

Provide information and advice to domestic and deep clean operational staff, relating to the delivery of cleaning services.

Undertake staff induction, operational and refresher training as required.

Resolve routine operational services issues and failures using own knowledge and experience.
1. Analytical & Judgmental Skills

Ensure all shifts rotas are covered including adequate arrangements for sickness, holidays and other absences and have ability to prioritise key areas.

Monitor the quality of work activities undertaken by the designated team using IT based systems, C4C, through audit and working with infection control colleagues in accordance with key performance indicators. Produce reports to evidence the monitoring information to address any shortfalls in service.

Carry out stock checks and distribution of domestic consumables across site to sluice rooms.

Maintain accurate records relating to Domestic & Deep Clean Services.
1. Planning & Organisational Skills

Organise and plan staff rotas, work plans and cleaning schedules

Supervise the services in line with the operational cleaning policy and procedures.

Plan and schedule cleaning audits
1. Physical Skills

Be able to train staff in use of cleaning equipment and be able to operate the equipment where required

Ability to use laundry equipment in order to operate a swift efficiency laundering process.

Have good keyboard and audit equipment skills including carrying out electronic cleaning monitoring records e.g. C4C Monitoring

Oversee the stock control and cleaning monitoring software; responsible for upgrades on the network.
1. Responsibility for Patient/Client Care

Provide a high quality, patient focused Domestic & Deep Clean operational service.

Respond to all Domestic & Deep Clean operational work requirements in an effective and timely manner.

Ensure cleaning services are provided in environments which promote effective care and optimise health outcomes which protect patie

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