Mortgage Administrator

2 weeks ago

London, United Kingdom Nova Wealth Full time

**About NOVA**:
NOVA Wealth is a fast growing start up looking to change the face of financial advice and the way it’s delivered in the UK. We firmly believe that a customer centric approach needs to be at the heart of every client relationship, however by leveraging technology we can empower our people to deliver higher levels of service and cut out a lot of the day to day admin that gets in the way.

At our core, we’re here to build a game changer in the finanacial advice industry that delivers better customer outcomes, at a lower cost, for more people. Through a customer-centric approach, we empower our customers to go beyond just making smarter financial decisions to living the lives they dream of.

**About the role**:
We have a unique opportunity for an experienced mortgage administrator looking to start giving advice. You’ll be working closely with our existing mortgage team who will support you in moving into an advice role.

This role will excite those who have worked in the mortgage industry for a while and would like to accelerate their career within a rapidly scaling business. You will enjoy bringing your skills and experience to a growing team and working with the team to deliver exceptional advice and service to clients.

**What you’ll be doing**:

- Supporting customers through the end-to-end mortgage journey (chasing outstanding documents and providing our clients with regular updates)
- Providing compliant and competent advice
- Helping identify opportunities to make our processes more efficient and owning implementation of the initiatives you identify
- Building culture and what it means to be a mortgage customer of NOVA Wealth, with customers at the heart of everything we do
- Taking a key role to grow and shape the future of the mortgage business within NOVA Wealth

**Requirements**:
**Who we’re looking for**:

- **Entrepreneurial mindset.** We’re a growing startup looking to change an industry, where innovative thinking and a determination to succeed is key
- **Self-motivated and resourceful**:

- the kind of person who can find novel solutions to complex problems and make the difficult simple
- Excellent attention to detail and delivery of work to a very high standard
- Prior experience working in a mortgage administrator role in UK regulated financial firms (1+ years)
- Ability/enthusiasm to work autonomously
- Friendly and nurturing personality, with intrinsic motivation to help others
- **Integrity**:

- we deal with highly confidential and personal data every day for our clients, so our team need to have the highest standards
- Motivated to become a certified Mortgage Advisor having passed or aspiring to pass the R01 and CF6 exams.

**You’ll feel right at home if you’re**
- **Helpful**:random acts of kindness make the workplace a better place so, go out of your way to be helpful, and give people reasons to smile.
- **Straightforward**:life is complicated enough. Don’t make it harder for yourself, or for others. Sometimes the simplest approach works wonders.
- **Bold**:every great business started with a flash of inspiration. If you’ve got a great idea, don’t keep it to yourself

**Benefits**
- Join a firm with genuine purpose and impact on our customers, along with a strong moral code
- Competitive salary + benefits (bonus, pension, private medical, income protection, death in service)
- Potential to get equity in the company in the future
- Access to Wellness / mental health support (Headspace App + mental health support through private medical)
- Budget for additional learning / cost of exams
- Electric vehicle leasing through salary sacrifice / cycle to work scheme
- Flexible working hours and hybrid remote working (typically 2-3 days a week working in the office (20 Farringdon Street))
- Exceptionally open and diverse, multinational team
- Entrepreneurial, creative environment

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