**Responsibilities**:

- Manage standards and quality across all areas of the café’s and front of house operation
- Work with the Café Manager and other Supervisors and team to develop the cafe product and standards of service
- Ensure that the café operates to the highest standards at all times
- Ensure high-quality food and beverage offerings are consistently delivered to customers
- Ensure that the FOH set and close-down procedures are followed on a daily basis
- Ensure that the quality of the cafe set up and preparation for service meets the required standard
- Effectively manage the Front of House Service team
- Ensure all quality control measures and hygiene systems are achieved at all times
- Manage daily takings
- Receive and act upon all customer and client feedback
- Ensure that all accountable staff are adequately trained and skilled to the required level
- Adhere to company credit, cash and purchasing policies at all times
- Ensure all departmental administration is completed including daily reporting
- Ensure all required health & safety records and procedures are adhered to at all times, including stock rotation and temperature records

**Experience**:

- Previous experience in a leadership role within the food service industry, preferably in a café or restaurant setting
- Strong knowledge of food production, culinary techniques, and kitchen operations
- Excellent spoken English
- Strong organisational skills
- Strong leadership skills
- Cash handling experience
- High standards of personal presentation
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Knowledge of food safety regulations and best practices

If you are a motivated individual with a passion for delivering exceptional customer experiences in a café setting, we would love to hear from you. Join our team as a Café Supervisor and take your career to new heights

**Job Types**: Part-time, Zero hours contract

Pay: £13.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Company pension
- Discounted or free food
- Free parking
- Life insurance
- On-site parking

Schedule:

- Day shift
- Weekend availability

**Experience**:

- Supervising experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person