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Game Operations Coordinator

4 months ago

London, United Kingdom Bally's Interactive Full time

Bally's Interactive is the digital arm of one of the world's leading entertainment providers, with tens of millions of players across the globe and an unmatched ecosystem of products spanning across the sports betting, iGaming, free-to-play, and daily fantasy spectrum.

Our brands and sites include market movers and shakers like Bally Bet, Monkey Knife Fight, Vera&John, Virgin Casino, Jackpotjoy and many more. We make our mark by embracing the diversity of our global team, challenging ourselves, and striving to make a difference for our players.

**Purpose**

Bally's Interactive attracts and entertains millions of members every year. Bally's Interactive boasts a strong portfolio of games including both Bally's built and third-party games. Both types of games work hand in hand to make sure retention and acquisition rates are the best in the industry, whilst helping keep our members loyal and committed to the Bally's brands.

The role is for a site editor (web content) and games QA within the Game Operations team. The team remit is to release content to all ventures, whilst also making sure the games are of satisfactory quality. This is a great opportunity for aspiring or experienced site editors with a keen eye for detail to work for one of the leading games providers in the industry.

You will be involved in a diverse range of tasks including the QA of games, whilst being involved in the entire process of releasing Bally's and 3rd party games onto sites within the ever-growing Bally's Interactive portfolio. You will also have great insight and involvement in all the new features, functions, and developments which come out of the Bally's and Third-party games studios.

Due to our position within the industry, the Game Operations team works closely with Bally's and Third-party games studios to make sure our members get the best product possible. Although games are very important to this role, the person in this role will also be involved in the integrations of new Third-party providers.

The Game Operations team work closely with all departments within the business including Support, Chat, Development teams, Project Managers, and Third-party suppliers. The role will involve working with all platforms provided by Bally's. This role will certainly suit someone with a keen eye for detail and the drive and passion to deliver the best products in the industry to our loyal members.

**Responsibilities**
- Organising our fantastic portfolio of games on our live sites.
- Live and Pre-live Games Testing.
- Coordination of the release of game infrastructure and assets.
- Working with regulators to ensure game legal compliance.
- Working with third party game suppliers on integrations.

**Skills & Behaviours**
- Strong awareness of testing workflow.
- Experience working to set deadlines.
- Experience in site editing or Content Management Systems (CMS).
- Ability to communicate technical concepts clearly.
- A passion for games, in any form.
- Excellent organisational skills.
- Basic understanding of at least one programming or scripting language (HTML/CSS/Json).
- Technical awareness of desktop and mobile delivery pipelines.
- Strong customer focus.

**Experience Required**
- QA experience
- Content Management