Trainee Administrator

**Trainee Administrator**

**Hybrid working arrangements split across our Byfleet office and home working**

**Up to £22,000 per annum, depending onexperience**

**This is a full time position Monday to Friday, 8:30am to 5:30pm**

The Stirling story began in 1873 and since then, our estate agency has stood the test of time through every high and low of the property market. We are proud of our heritage, and the experience it means we are able to provide all our clients. Our wide rangeof services include residential sales, lettings, land & new homes, commercial properties, property management, chartered surveying, property development and maintenance, as well as working with trusted partners to offer conveyancing, mortgages and financialservices.

So whether you are looking to start your property career or move up the career ladder, Stirling Ackroyd Group is always looking for talent across our teams

**In this instance, we are looking for an enthusiastic and organised person to join our Branch Coordinator hub based in Byfleet, Surrey.**

**This is a great opportunity to learn about the property industry and the processes that support the front line activity by our agents out in the network as we will provide full training, and can help you map out your career path in the directionyour choose.**

**Requirements**:
**The main purpose of the role is to provide remote administrative support to the estate agency branch network of circa 40 branches to ensure compliance and accuracy is upheld to our company standards, from a centralised hub where you will be partof a team, working together to complete the following duties;**
- Working closely with our Sales & Lettings agents to market all properties on the relevant portals in line with company standards, including drawing up floor plans and ordering the boards
- Liaising with our agents to ensure any actions created such as property instructions, or price changes through to notifying any offers are completed thoroughly including generating and distributing any documentation, and ensuring all records are accurateand up to date
- Producing property brochures and other marketing material upon the branch requests
- Updating and maintaining the database ensuring compliance is maintained throughout
- Assist in creating and distributing reports on a weekly basis
- Supporting the branch network in any tasks as required, including visiting branches regularly to offer any support that cannot be completed remotely
- Supporting and maintaining the head office and any general enquires
- An understanding of the residential lettings process would be advantageous but is not essential
- Strong written and verbal communication skills
- Focused on finding the best solution possible for all parties, in a timely manner
- Able to work independently and also as part of a team, effectively contributing toward departmental projects, targets and wider objectives
- Resilient and consistent when faced with conflict and driven to resolve challenges positively
- Structured and organised with strong time management skills

**Benefits**

**With the Griffin behind us, Stirling Ackroyd Group are committed to putting our people first. We are one team working together to achieve success, we believe in developing all of our colleagues to be the best they can be through structured trainingand development programmes.**

**In addition, we have a range of benefits on offer, such as**:

- Competitive salary and bonus schemes
- Ongoing training and skills development, including ARLA Property-mark courses
- Employee, family & friend discounts across our property services
- Retail Discounts
- Gym Discounts
- Engagement and recognition platform
- Season ticket loans
- Cycle to work scheme
- Technology purchasing scheme
- Holiday Accumulator
- Employee Assistance Program
- Wellbeing Centre
- Employee referral scheme for bringing in new talent
- Award ceremonies, winners trips, competitions and more