Grafana Monitoring

2 weeks ago


London, United Kingdom Axiom Software Solutions Full time

**Job Description**:
Technical & Process Skills / Role JD:

- 350 Cisco Routers / Voice Gateways utilizing SNMP trap configurations
- 75 Cisco UC Core Voice servers
- 50 Verint Voice Recording Servers
- 50 Cisco Unified Contact Center Enterprise
- 160 UC Video, Internal BLKTV and misc. UC Application Servers

Key Skills
- UC engineer skills: heavy knowledge about monitoring (alert correlation, impact alerts, etc.)
- Grafana skills: knowledge of the Grafana monitoring platform with an understanding of the Prometheus backend.
- Python skills: good grasp of creating and managing python scripting.

The scope also entails configuration alert thresholds, dashboard creation and process documentation. Integration with ServiceNow is also required for appropriate Problem Management tracking.
- Knowledge of Grafana configuration and support
- Knowledge of programming languages Python / Go
- Knowledge of PomQL (Prometheus Query Language)
- Knowledge of Cisco UC technologies
- Knowledge of SNMP configurations
- Ability to deliver tasks on time with consistent results
- Ability to clearly track and report status of day to day related activities to management
- Behavioral Skills:

- Must have superior problem-solving skills with extremely high levels of initiative and assertiveness.
- Effective interpersonal, team building and communication skills
- Effectively collaborate with stakeholders, Customers and Partners in a Service Delivery environment
- Able to thrive in rapid environment and adopt new technology fastly.
- Participate in business meetings with various stake holders
- Drive self-motivated service improvement programs as a key team player who is attentive to detail and able to work in a fast paced environment
- Identify the Gaps and provide documentation / suggestion faced during Execution.

Qualification & Certifications
- 6+ Years of experience working with the Grafana tool

About Company

We are committed to providing solutions that are simple to use and cost-effective, that meet the specific set of needs defined, and that are adaptable to meet future needs.



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