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Sales Consultant

4 months ago

Glasgow, United Kingdom Laings Full time

Following the exciting announcement of our magnificent new mono-brand TAG Heuer Showroom in Glasgow, we require an exceptional and passionate TAG Heuer brand Sales Consultant professional.

A high performing Sales Consultant, able to confidently convey our enthusiasm for TAG Heuer timepieces are encouraged to apply. Laings are delighted and proud to embark on this next chapter of our story, we invite you to engage with us.

**A Career as Unique as You Are**

As the face of our new TAG Heuer Showroom, you will create unique, welcoming and unforgettable experiences for our clients, guiding them with their purchases and providing expert advice along the way. This role is deserving of someone with exceptional sales and customer service beyond the normal retail environment, with a key focus on the luxury sector.

Passion should come as standard and creating magical moments will be part of your everyday environment.
- Our Glasgow TAG Heuer Showroom team will assist 37.5 hours per week, 5 days out of 7._
- **Here is How We See Your Role**:_
- Providing customers with the product knowledge they need to select from the TAG Heuer timepiece collections and enable them to make an informed purchase, while looking after their best interests.
- Leave customers with the feeling they received the best service.
- Developing in-depth knowledge of TAG Heuer watch collections and conveying this with pride and enthusiasm consistently.
- Attract new customers by responding to inbound lead enquiries (made online, on the phone or walk-ins) to qualify the TAG Heuer watch needs of prospective customers.
- Strive to achieve sales targets in line with store figures, being ever mindful of personal targets.
- Communicate to a high standard with colleagues and share any insights or feedback from the sales process.
- Maintaining excellent presentation of our new showroom.
- Following up with customers after their purchase for after-care issues and to request reviews.
- Take personal responsibility for stock handling, stock takes and timepiece counts.
- **The Perfect Person We are Looking For**:_
- A drive and passion to develop in-depth knowledge and secure sales of luxury TAG Heuer timepieces.
- A proven track record of meeting and exceeding sales targets, while providing an excellent level of customer service.
- Luxury retail sales experience (does not need to be watches specific).
- An ability to quickly build trust and rapport with clients and the wider Laings team.
- Commitment to driving client loyalty through exceptional customer service standards and a genuine interest in their needs.
- Able to work both as part of a team and by using your own initiative.

**Why Laings?**

We are focused on creating an inclusive culture that nurtures individuality, personal and professional growth, contributing to driving our proud legacy of Laings. Our principles of culture are based on mutual respect, honesty, and trust, to foster an environment ensuring that our passionate employees feel inspired every day.

From unrivalled industry training to discounts on some of the UK leading retailers, Laings has built our approach to benefits around our employees to ensure their happiness, health, and wellbeing. Our benefits are also flexible, meaning that employees can choose benefits to match their individual needs through our bespoke benefits platform.
- Engage with Us_

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Gym membership
- Life insurance
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Supplemental pay types:

- Performance bonus

Work Location: In person