Phlebotomist

We are looking to recruit a new Phlebotomist to join our existing Team to work within the hospital, community and outpatient sites at Wrightington, Wigan and Leigh NHS Foundation Trust.

Excellent communication skills are essential, together with an empathetic nature. Successful applicants will have a flexible approach, enthusiasm, proven team players skills and be able to use own initiative.

Phlebotomy experience would be beneficial but not essential as full training will be given.

Obtaining bloods from in-patients/out-patients/community/domicilliary.

Working across all sites within WWL Trust/Borough. Shifts vary between the hours 0730-1630.

To work as part of the Phlebotomy team collecting blood samples from both adults and children within Trust premises and within Community premises.

The role will require you to work across all areas in the Trust which includes those that are designated as positive, asymptomatic and negative COVID wards.

Choose Well - Choose WWL

Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

**Responsibilities**:
Planning and Organisational Duties
- To collect blood samples from adults by venepuncture on Trust and Non Trust premises both in an in-patient and out-patient setting
- Perform paediatric blood collection on all Trust sites
- To assist in all practical training of hospital, community and staff from other agencies in the above blood collection techniques
- To maintain adequate stock levels of the blood collection system both in wards and in out-patient departments
- To work within all of the standard operational policies and health and safety procedures of the department in accordance with Trust standards and policies
- To perform routine technical procedures using the Glucometer and contribute to the Q.A. scheme
- Participate in changes to clinical practice and undertake new working practices when required
- Follow strict hygiene in all areas at all times
- Ensure that all data given is checked for accuracy and the correct procedure is used for the labelling of all blood tubes, the relevant protocols should be strictly adhered to with regard to patient identification and labelling.
- Assist the Phlebotomy Manager in collating statistics and performing audits.
- Support trials by laboratory departments where phlebotomy is required

Communications and Key Working Relationships
- Communicate effectively at all times with patients, relatives, carers to give and receive complex or sensitive information and instructions in an understandable form. This involves the use of persuasive, motivational and empathic skills whilst being sensitive to an individual’s complex barriers to communication e.g. deaf and non-speaking individuals, those with learning disabilities, cultural differences, pain, fear, altered perception, emotional and psychological problems, expressive and receptive dysphagia and behavioural problems.
- Maintain patient confidentiality at all times.
- Answer telephone enquiries from service users and patients.
- Liaise and communicate with Pathology Departmental staff. GP’s, medical colleagues and ward staff, and maintain good relationships with all disciplines.
- Communicate complex patient related information to ensure collaborative working within a clinic or ward setting.

Responsibility for Finance
- Inform the Phlebotomy Housekeeper of any shortages of supplies that become apparent.
- Use departmental resources in a cost effective manner.

Responsibility for Human Resources
- To display empathy and a pleasant manner to all patients, patient’s relatives, visitors, colleagues and all staff who you come into contact with.
- Each member of the Trust staff is responsible for ensuring that they carry out their duties of their post in accordance with all appropriate Health and Safety Legislation, guidance and procedures. They must not, by any act or omission on their part, create a threat to the health and safety of any other person.
- To assist in the induction of all new phlebotomy staff.

Responsibility for Health & Safety

Compliance with the Health & Safety at Work Act 1974 - the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be