Retail Supervisor

**Contract**: Permanent
**Hours**:Full-time, 37.5 hours per week on a 5 out of 7 day rota basis
**Location**: Kelling Heath Holiday Park

**Are you looking to join a friendly Retail team? Your welcoming, ‘can do’ approach and passion for delivering an excellent service will play a vital role in creating a first-class impression for our guests.**

**Why we need you...**

Our friendly Village Store retail team are looking for a Retail Supervisor to play a pivotal role in upholding the high standard of customer service we pride ourselves on. This is an exciting opportunity to work with our Retail Manager who would welcome your feedback and suggestions for increasing our revenue generation. You will have a helpful manner, with a strong customer focus and creative flair to ensure our store looks welcoming and inviting.

**What you'll do...**
- Stock management and ordering
- Team leadership including line management of Retail Assistants
- Management of daily work responsibilities including delegation of tasks
- Responsible for shop opening and closing procedures including cashing up
- Provide our guests with exceptional customer service

This is not an exhaustive list and as we are a small team you may be asked to assist with other responsibilities both in the Shop and across the Park.

**What experience you'll bring...**
- Similar supervisory experience, preferably within hospitality.
- Experience in a customer facing position.
- Experience of maintaining high standards of quality and customer experience in any environment.

**What skills you'll bring...**
- Excellent customer service and communication skills.
- Ability to work on your own initiative and as part of a team.
- Knowledge of till systems would be beneficial, but not essential as training will be provided.

**How to apply**:
**Job Types**: Full-time, Permanent

**Salary**: From £22,000.00 per year

Schedule:

- Holidays
- Weekend availability

Work Location: In person

Application deadline: 07/04/2023