Telephone Assessor

Staffordshire Victim Gateway is commissioned by Staffordshire’s Office of the Police, Fire and Crime Commissioner to support victims of crime, providing information, advice and/or practical and emotional support to victims of crime helping them **cope** and **recover** from their experience and exercise their rights under the Victims Code, even if they have not reported the crime to the police.

**We are looking to recruit Telephone Assessors to join our busy team.**

**Hours**:Full time 37.5hrs (5 days out of 6) or 30 hours per week (4 days out of 6) available (on a rota basis Monday to Saturday including some evening work until 7pm and Bank Holidays 10:00 am until 3:00pm.

**Location**: Brindley Court, Lymedale Business Park, Dalewood Road, Newcastle, Staffs. ST5 9QH.

WE ARE AN EQUAL OPPORTUNITIES EMPLOYER

**Sector**:

- Criminal Justice
- Telephone Work

**The benefits of working with us**:

- Flexible working policy.
- Initial 25 days annual leave plus Bank holidays, pro rata to start date or part time hours.

**Job Types**: Full-time, Part-time

Pay: £23,963.00 per year

**Benefits**:

- Bereavement leave
- Casual dress
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Application question(s):

- Are you able to work Saturdays, early evenings and Bank Holidays on a regular basis.
- The role requires clearance of Police Vetting and DBS checks. Will you meet this requirement?

Work Location: In person