Print Customer Services Executive

6 months ago


Oxford, United Kingdom Mayfield Press (Oxford) Ltd Full time

We have an enviable reputation as one of Oxfordshire's finest print companies, boasting an array of litho, digital and large format equipment and we are looking for a Customer Services Executive to join our team.

You will provide customers with exceptional levels of service; fast, accurate pricing; and regular communication concerning job progression. The Customer Service Executive will provide a warm welcome along with regular, reliable communication that encourages customers to see Mayfield Press as an extension of their company. As a member of the Customer Service team, under the guidance of the Head of Client Services you’ll be working closely with the Sales team and the various production departments. This offers a fantastic opportunity to be part of a modern, industry
- leading, multifaceted business.

Key responsibilities

*Manage client orders including associated admin tasks, communications with client, ensuring the quality procedures are followed throughout the production cycle, delivery of product on time to specification within budget

*Deliver against client KPIs and other targets to meet contractual obligations

*Identify potential new areas of business from existing clients and report these to the sales team and Head of Client Services

*Support preparation of client development plans

Skills required

*An open, positive, and engaging communication style

*Ability to manage client expectations around timescales and deliverables

*Understanding of contract requirements: commercial pricing structure, SLAs and measurement

*Ability to work collaboratively as part of a team, and ability to work independently

*Proactive approach - always willing to learn and working to improve processes to ensure efficiency for the business

*Basic Office 365 Experience (Outlook, Word, Excel)

*Good attention to detail

**Job Types**: Full-time, Permanent

**Salary**: £25k - £35k per year, commensurate with experience.

**Benefits**:

- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday

Ability to commute/relocate:

- Oxford: reliably commute or plan to relocate before starting work (required)

Work Location: In person

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£35,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday

Ability to commute/relocate:

- Oxford: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Oxford, United Kingdom The Recruitment Group Full time

    We are delighted to be working with one of Oxfords leading companies who are hiring for an Customer Service Executive who will be assisting with the running of the office and providing excellent customer service to clients and customers. As a Customer Service Executive, you will be working a 37.5 hour week on a 3 month temporary contract, with the...


  • Oxford, United Kingdom Oxford Royale - Head Office Vacancies Full time

    **About Oxford Royale**: Oxford Royale is a leading global provider of elite summer schools. Driven by a firm belief that education is about much more than a formal classroom, we offer young people unparalleled cultural and learning experiences, giving them a window to a world of opportunity. Our award-winning international summer school is seeking to...


  • Oxford, United Kingdom AWD Recruitment Limited Full time

    Marketing Communications Executive who has strong written and verbal communication and copywriting skills with experience managing multiple campaigns across digital, social media and print media is required for a well-established company based in Oxford, Oxfordshire. **SALARY**: £35,000 per annum + Benefits **LOCATION**: Hybrid / Oxford,...

  • Marketing Executive

    8 months ago


    Oxford, United Kingdom Allen Associates Full time

    We are looking for an enthusiastic and organised graduate or Marketing Executive to join our client. This is a truly exciting and rewarding opportunity and sits within one of the most prestigious and well-known academic organisations in Oxford. If you're a recent graduate from a top university, we'd love to hear from you! **Marketing Executive**...


  • Oxford, United Kingdom The Recruitment Group Careers Full time

    We are working with a family-run business in Cowley who due are looking to recruit a driven and passionate Customer Relations Executive to join their small team. As Customer Relations Executive, you will be managing client relationships, while identifying and developing new business opportunities.This is an excellent role if progression and autonomy is...


  • Oxford, United Kingdom The Recruitment Group Full time

    We are working with a family-run business in Cowley who due are looking to recruit a driven and passionate Customer Relations Executive to join their small team. As Customer Relations Executive, you will be managing client relationships, while identifying and developing new business opportunities. This is an excellent role if progression and autonomy is...


  • Oxford, United Kingdom The Recruitment Group Full time

    We are working with a family-run business in Cowley who due are looking to recruit a driven and passionate Customer Relations Executive to join their small team. As Customer Relations Executive, you will be managing client relationships, while identifying and developing new business opportunities.This is an excellent role if progression and autonomy is...


  • Oxford, United Kingdom The Recruitment Group Full time

    We are working with a family-run business in Cowley who due are looking to recruit a driven and passionate Customer Relations Executive to join their small team.As Customer Relations Executive, you will be managing client relationships, while identifying and developing new business opportunities. This is an excellent role if progression and autonomy is...


  • Oxford, United Kingdom HOLT EXECUTIVE Full time

    South East, Oxfordshire, Oxford, UK - Competitive - Permanent - V-32552 Holt Executive are currently partnered with a global leader in Space and Satellite sustainability, a dynamic and rapidly growing technology innovator who are making hugely positive contributions to the growing problem of orbital space debris. They require an **IT Service Desk Team...


  • Oxford, Oxfordshire, United Kingdom TCT Group - 3D Printing & Additive Manufacturing Intelligence Full time

    We are seeking a skilled professional to join our team at TCT Group - 3D Printing & Additive Manufacturing Intelligence. As a Partner in the Oxford office at Marks & Clerk LLP, you will be responsible for providing tailored advice on all aspects of intellectual property protection across the AM sector.Company OverviewTCT Group is a leading provider of 3D...

  • Marketing Executive

    2 months ago


    Oxford, United Kingdom CV-Library Full time

    Our client is looking for a Marketing Executive to join their team in Oxford on a full time, permanent basis. As a Marketing Executive, you'll help shape the company's brand, craft compelling communications, and drive marketing strategies to the next level. Key Responsibilities Creating impactful content for marketing materials, including print,...

  • Marketing Executive

    2 months ago


    Oxford, United Kingdom Park Street People Full time

    Our client is looking for a Marketing Executive to join their team in Oxford on a full time, permanent basis.As a Marketing Executive, you'll help shape the company's brand, craft compelling communications, and drive marketing strategies to the next level.Key ResponsibilitiesCreating impactful content for marketing materials, including print, digital, social...


  • Oxford, Oxfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking enthusiastic and dedicated individuals to join our team at beBee Professionals in Oxford. As a Team Member, you will play a vital role in delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Provide top-notch service and support to our customers.Participate in all aspects of our operational...


  • Oxford, Oxfordshire, United Kingdom The Recruitment Group Full time

    We are seeking a driven and passionate Customer Relations Executive to join our client's small team in Cowley. As Customer Relations Executive, the role involves managing client relationships, identifying and developing new business opportunities, attending networking events to spread brand awareness, and promoting and selling services to new and existing...

  • Executive Chef

    6 days ago


    Oxford, Oxfordshire, United Kingdom Aspens Services Full time

    About the RoleWe're seeking a talented Executive Chef to join our school catering team at Aspens Services Ltd.As a key member of our team, you'll be responsible for delivering high-quality, nutritious meals to our students and staff.Your key responsibilities will include:Preparing and delivering menus that meet the needs of our students and staffEnsuring...


  • Oxford, Oxfordshire, United Kingdom Kornit Digital Full time

    About the RoleKornit Digital, a leading-edge company that develops and manufactures innovative printing solutions for the textile, garment & apparel decorating industries, is seeking an experienced Field Service Engineer to join their team in Central UK.Key ResponsibilitiesCarry out installations and verify the functionality of new Kornit systems, including...


  • Oxford, United Kingdom Global Water Intelligence Full time

    **Location**: Oxford OX1 1XX (hybrid working option available) **Salary**: £26,000 - £28,000 per year, dependent on experience (with a 6-month probationary period) plus quarterly bonuses **Contract**: Full time, Permanent, 09:00-17:30, Monday to Friday Due to continued growth and expansion, we are recruiting for an ambitious **Customer Success Executive**...


  • Oxford, United Kingdom Kornit Digital Full time

    Nice to meet you - we are Kornit Digital!Kornit Digital is a worldwide market leader in sustainable, on-demand, digital fashion and textile production technologies. The Company is writing the operating system for fashion with end-to-end solutions including digital printing systems, inks, consumables, and an entire global ecosystem that manages workflows and...

  • Marketing Executive

    5 months ago


    Oxford, United Kingdom Emixa Full time

    **Marketing Executive - Oxford, UK (Hybrid Working - Remote & Office based)** **12 Month maternity cover** We are currently undergoing an exciting phase within our Marketing team and are looking for another marketer to be a part of this. We are fully embracing the digital world that we represent and offer the opportunity for someone to join an award-winning...


  • Oxford, United Kingdom John Lewis Full time

    **Duties and Responsibilities**: You will need to be friendly, welcoming, self motivated and be able to serve our customers in a calm and professional manner. This role is process driven and you will be required to use a wide range of systems, have strong admin/organisational skills, whilst paying close attention to detail and compliance. Your duties will...