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Apprenticeship Administrator/receptionist

4 months ago

Thornton Cleveleys, United Kingdom PMA LTD Full time

We are looking for an efficient apprentice to join our team, to provide support to the Practice Staff, registering new patients, handling and solving all patient queries and other general reception and administration duties. Excellent opportunity to complete a Business Admin level 3 Apprenticeship training in the workplace provided by PMA Ltd.

**What will the apprentice be doing?**

We are looking for an enthusiastic apprentice for a small, single handed GP surgery on the Fylde Coast.

Patient population 2500.

We are one of the 4 surgeries who form Wyre Integrated Network PCN.

Monday - Friday 9 - 5

Surgery is open 8am - 6.30pm - so can be some flexibility with hours

Job Specification
- Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
- Processing and distributing incoming (and outgoing) mail
- Taking messages and passing on information
- Filing and retrieving paperwork
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
- Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
- Processing repeat prescriptions in accordance with practice guidelines

**What training will the apprentice take and what qualification will the apprentice get at the end?**
- You will undertake the Business Admin Level 3 apprenticeship with the training provider PMA Ltd. Your training will all be completed in the workplace during your working week
- You will be supported further within the practice on the job training for our specific computer systems, all processes of administration and reception
- Mandatory training to include basic life support, safeguarding, information governance

**What is the expected career progression after this apprenticeship?**

Be offered a full time position if a position is available within the practice.

Opportunity to work in GP Practice or a Primary Care Network

**Requirements and prospects**

**Desired skills and personal qualities**
- Customer care skills
- Team working
- Time Management
- Friendly Manner
- Independent working
- Adaptable

**Qualifications**
- GCSE or equivalent English (Grade 4) desirable
- GCSE or equivalent Maths (Grade 4) desirable
- **Annual wage**

£10,158.72

**Working week**

Monday - Friday 9 - 5 Surgery is open 8am - 6.30pm - so can be some flexibility with hours

Total hours per week: 37 hours a week

**Expected duration**

20 Months

**Apprenticeship level**

Advanced
Level 3 (A level)

**Reference number**

VAC1000136762

**Job Types**: Full-time, Apprenticeship

**Salary**: £10,158.72 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Thornton-Cleveleys: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: VAC1000136762