Care Coordinator
5 months ago
Overview:
We are seeking a detail-oriented and compassionate Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in coordinating and managing the care of our clients. This position requires excellent organizational skills and the ability to effectively communicate with clients, caregivers, and healthcare professionals.
**Skill set**:
- Communication skills.
- Excellent Time management.
- Attention to detail.
- Organisation.
- Ability to use own initiative.
- Ability to work with service users to determine and evaluate support needs and risks.
- Teamwork.
- Confident at making decisions.
- Leadership qualities.
- Ability to advise and support colleagues in the field.
- Ability to work in a fast-paced environment.
- Ability to create efficient rotas.
- Ability to guide individuals towards a common goal for the betterment of the service user’s health and quality of life.
- Availability and experience to manage on-call.
- Understanding the requirements for Safeguarding.
- Rotas - completed efficiently and in a timely manner while considering geographical locations, travel time, time sensitive medication and carer/client compatibility.
- Identifying gaps in the rota and ensuring bids are placed on potential packages via brokerage systems.
- Building new runs to ensure continuous growth within the business while maintaining care staff contracted hours.
- Organise shadowing for new staff and plan availability according to the requirements of the rota.
- Complete spot checks including medication competency check to ensure policies and procedures are followed while identifying level of competency or further training needs.
- Provide support and advice for clients, family and staff during office hours and when managing the on-call.
- Assessments of clients’ needs and identifying any associated risks.
- Managing the timely reviews of care assessments.
- Complete and maintain care plans which are detailed, and person centred.
- Liaising with health care professionals and reporting deterioration in client’s health in a timely manner.
- Follow up with health care professionals in a timely manner to resolve all concerns and requests for support.
- Attend MDT meetings to achieve best outcomes for the service user.
- Manage on-call to ensure support for service users/family/carers and contacting the relevant professionals for medical intervention when appropriate.
- Participating in care visits during staff shortages to ensure the needs of the rota are met.
- Submit safeguarding and care concerns in a timely manner.
- Record and document all relevant information within the software system.
- Resolve all ‘alerts’ in a timely manner.
- Any other duties as directed by line mangers.
Pay: £28,000.00-£29,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
**Experience**:
- providing care: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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