Credit Control

7 months ago


North Newbald, United Kingdom Rhinox Group LTD Full time

Rhinox Group Ltd is a leading worldwide manufacturer of excavator buckets and attachments with a rapidly growing customer base in the UK and North America. We are a dynamic team who are passionate about driving the Rhinox brand forward in line with our company goals.

Following sustained growth, the business is looking to hire a Finance Administrator who would also carry out our monthly credit control process.

There will be a lot of data entry so attention to detail must be at a high level. There will also be a requirement to speak to a lot of our credit account customers so a good telephone manner is also essential

**Job Role**:
Create Purchase orders for all departments across the business
Ensure all PO's are approved by the relevant manager in a timely manner
Regular review of all open purchase orders
Other Ad Hoc admin jobs as required from around the business

Chase and collect customer debts as agreed in the terms of trade
Open customer accounts and release customer held orders on as prompt a basis as possible with objective of nothing on hold overnight
Ensure accounts are set up correctly with relevant terms of trade, credit limit, currency, vat code/number, company number
Maintain complete and accurate notes on the system
Allocate daily cash received to customer accounts
Issue copy invoices & monthly statements
Process credit card payments
Organise reminder letters to customers in respect of overdue amounts (liaise with account manager as necessary)
Collate information to facilitate decision on credit limits to be applied
Take decision to release held orders or escalate to management for higher risk or larger items
Manage queries or requests for help (internal or customer) to ensure timely resolution
Prepare a weekly Drs Report and present to the team

**Ideally, you will already have the following skills**:
Excellent excel skills
Be highly organised and able to plan, prioritise and manage your own workload
Take ownership and accountability in order to meet deadlines and deliver results
Keep your Manager informed of progress
High attention to detail
Be able to solve problems
Determined, enthusiastic and proactive ‘can do’ attitude
Excellent interpersonal skills and be a team player
Able to develop strong relationships across the team to support others in performing their roles effectively
Confident and effective customer phone skills & negotiation skills
Ability to assess and minimise risk on approving new customer accounts, setting credit limits and releasing held orders

**Benefits**:
Quarterly Profit Share Scheme

Holidays - 28 (Inc Bank Holidays) and Birthday Off

Additional leave dependant on service

Rhinox Anniversary Rewards

Monthly Staff Meal


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