Warehouse Team Leader

3 days ago

Swindon, United Kingdom First Military Recruitment Full time

**MS271 - Warehouse Team Leader**
**Location**: Swindon
**Salary**: £11.00 per hour
**Overview**: First Military Recruitment are currently supporting our client in the search for a Warehouse Team Leader.
This position has responsibility for ensuring operational excellence whilst maximising the productivity of the operations team in delivering and exceeding client expectations.
**Duties and Responsibilities of a Warehouse Team Leader**:

- Set schedules, including vacations for all record centre specialist team members, updating as necessary to maintain optimum effectiveness.
- Assist record centre team members in daily operations through hands on direction, assist transport as required.
- Ensure all record centre team members clock in and out correctly on a daily basis and adhere to policies.
- Ensure that the daily safety check is completed for all areas.
- Ensure all work orders are fulfilled correctly prior to the start of each delivery cycle.
- Ensure all work orders are picked and dispatched in accordance with client SLA’s.
- Ensure all items are picked and made ready for all morning, afternoon and night shifts for the transportation team.
- Ensure that all record centre team members complete and submit their paperwork accurately, legibly and on time and schedule.
- Ensure completion of all scheduled record centre audits.
- Ensure all work orders are correctly completed by the record centre team members.
- Ensure that the scanner communications & process steps are completed, by each r/c and transportation specialist team members prior to the end of their shift, liaising with other team leaders or supervisors as required.
- Liaise with the client care team on all exceptions within 48 hours.
- Ensure professional, clear, concise communications with all other teams, departments, roles and managers at all times.
- Ensure all record centre team members complete and reconcile their daily activity report.
- Ensure complete training of all record centre team members on TR, SOP’S and all operations relevant to their position.
- Facilitate accurate TQM’s (Total Quality Move-ins) for all new clients and facilitate accurate perm-outs.
- Manage the destruction process for all clients and ensure proper destruction certificates are received from the destruction vendor, liaising with other team leaders or managers as required.
- Ensure all facility maintenance & repair work is accurate, timely and cost-effective.
- Maintain a highly clean and presentable record centre at all times, both externally and internally.
- Ensure all correct security arrangements are in place at all times.
- Ensure compliance with appropriate regulations and all accidents and injuries are properly reported.
- Inspire others to provide heroic client service and embrace and promote all three parts of the company’s vision: purpose; core values; and mission.

**Skills and Qualifications**:

- Previous experience of working in a service delivery role preferably within the records management industry.
- Team Leader experience preferred and/or Supervisor dependent on experience
- Demonstrated relevant number of years work experience in a similar position.
- Ability to communicate with all levels of the organisation.
- Ability to build and develop successful long-term relationship with clients and other teams within the company.
- Ability to work independently under own initiative with mínimal supervision.
- Excellent task management and problem-solving skills.
- Reliable and results orientated with a strong work ethic and demonstrated attention to detail.
- Proactive and works well under pressure.

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