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Pcn Healthcare Assistant Ltc

4 months ago

Peterborough, United Kingdom Thomas Walker Westgate Healthcare Full time

**PCN Health Care Assistant in General Practice**

**Hours of duty**: To be agreed on appointment

**Pay**: Starting at £10.75 depending experience

**Annual Leave**: 28 days plus bank holidays (NHS continuous service will be taken into account)

**Responsible to**: Nurse Lead

**Accountable to**: GP Lead

**Job summary**

To provide Health Care Assistant (HCA) services to the practice population(s). Supported by the nursing team within the practice, the Health Care Assistant (HCA) will deliver care within the boundaries of their role and in accordance with specific practice guidelines and protocols. Responsible for the care delivered, demonstrating critical thinking and skills in clinical decision making within the parameters of their qualifications and role requirements. They will work collaboratively with the general practice team to meet the needs of patients and support the delivery of policy and procedures, and providing HCA guidance as required.

This role is linked to the RCGP/RCN Health Care Assistants in General Practice competency framework.

**Communication**

Undertake effective communication with patients in specific clinical situations
Respond appropriately and communicate effectively (seeking support where necessary) with patients who have specific needs
Have an understanding of the ethical issues that impinge on health care assistants working in General Practice
Undertake effective communication with all levels of the multi-disciplinary team
Work effectively in your team and support structures that are in place for the smooth running of the practice.
Understand the principles and implications of delegation and accountability
Recognise and understand the roles of individuals working within the Primary Health Care team and appreciate how the roles of other practitioners and agencies interface with yours.
Be aware that current evidence based guidelines and other national and local policies underpin clinical protocols.
Know and adhere to key practice policies that affect your work, ensuring all delegated activities are supported by written and agreed procedures.
Have the insight and confidence to recognise and work at all times within the boundaries of safe practice based on your own competence and the limitations of the HCA role
Use the principles of reflective practice to support your own personal portfolio. Work with the senior nurse to maintain your own personal professional development plan aligned to your annual appraisal
Develop own knowledge and skills through work based learning ensuring all mandatory training is kept up to date. Request to attend courses relevant to own clinical and non-clinical practice to maintain safe working.

**People and Personal Development**

Understand the benefits of clinical supervision for the individual, the organisation and the service: Identify sources of provision and request to be involved in it.
Recognise common signs and indicators of stress in yourself and others. Be aware of key triggers of stress in yourself and others and know ways to manage this.
Appreciate and work with the changing structures of health care provision and understand the key issues as they affect your practice such as:

- The contractual arrangements
- How Quality and Outcomes are measured, monitored and rewarded.
- National and Local Quality improvement strategies and approaches
- National and local care pathways

Have a clear knowledge and understanding of the principles of personal accountability in healthcare Work at all times within the boundaries of delegated authority and personal level of competence and training. If unsure consult and refer to a registered health professional.
Have a clear knowledge and understanding of the principles of personal accountability in healthcare
Be aware of the Legal and Professional issues pertinent to working as a health care assistant

**Health, Safety and Security**

Have a working knowledge of and abide by the following:

- Health & Safety procedures and documentation within the workplace
- Fire procedures
- The monitoring and reporting of the state of equipment and furniture
- Current recommendations for the safe use of VDU screens
- The importance of identifying and reporting any concerns.
- Security of patient sensitive information and data
- National regulations for the control of substances hazardous to health

**Infection control**
- Hand hygiene
- Universal hygiene precautions
- Collection and handling of laboratory specimens,
- Segregation and disposal of waste materials
- Decontamination of instruments and clinical equipment
- Reporting and treatment of sharps injuries
- Dealing with blood and body fluid spillages
- Use of personal protective equipment

**Emergency situations**
- Know the general principles of first aid and be able to undertake initial actions when appropriate.
- Be able to support the management of emergency response and treatment using local guidelines; see Part 3: Management of Emergency Situations

**Vacc