Receptionist Supervisor

6 months ago


Shildon, United Kingdom Intrahealth Ltd Full time

Job Summary (continued) To be responsible for the maintenance of the appointment system. Ensuring the appointments for each clinician are entered correctly and in an appropriate timeframe. Responsible for logging problems with the computer system. Ensure that reception/clinical workflow is up to date and to inform Practice/Office manager of any shortfalls: - Facilitate the process of repeat prescriptions requests daily, ensuring a 48hr turnaround Preparation and submission of data and documentation as required to relevant bodies in a timely manner.

Facilitate the responsibility for the daily task of completing all GP Links data, input and uploads. (Patient data and EDI). Collection of Medical records. Summarising of medical records.

Ensuring completion. Facilitate the responsibility of arranging post-natal appointments within the correct time frame and childhood immunisations (inclusive of upload). Ensuring completion. Facilitate and delegate requests for medical reports and copies of medical records from outside agencies in line with the procedure put in place.

Ensuring 28 day timeframe is adhered too. Occasionally scanning medical information into patient’s records and entering medical data using the method of READ coding ensuring no back log. Ensure tasks from clinicians to receptionists/admin are completed. Sorting of incoming post and distribution as appropriate.

Maintain the petty cash log and check receipts. Ensuring the good housekeeping is observed within the offices and clinical rooms, and with special reference to health and safety/infection control. To maintain and purchase stocks of office supplies in accordance with HR policy. Any other supplies that need ordering from PCSE.

Hold reception meetings to motivate staff. Confidentiality of both patients and the Practice must be protected and maintained in accordance with Practice Policy and legislation. To undertake any other duties which are commensurate with the level and responsibility of this post as requested by the Practice/Office Manager. To actively and continuously review all activities and suggest areas for Practice improvement.

This job description is not intended as an exhaustive list of duties and responsibilities, but an overview of the current priorities of the company, and may change from time to time. Duties and Responsibilities Clinical Practice To ensure that all statutory requirements outlined in the IntraHealth personnel procedures and policies are personally adhered to. To be familiar with and conform to responsibilities under the General Data Protection Act as identified by IntraHealth. To undertake duties as necessary, in line with the changing needs of the company.

To participate in the annual appraisal and knowledge and skills framework profiling process. Any necessary training noted in the PDP will be provided. Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities. Facilitates others to identify their current level of knowledge and skills, their learning needs and best practice.