Branch Sales Coordinator

2 weeks ago


Bristol, United Kingdom Travis Perkins plc group Full time

Have you previously worked in a Sales Coordinator role ? Do you enjoy sales, delivering exceptional service and want to work as part of a team yet have the opportunity to use your own initiative? Then we may have the perfect job for you as a Branch Sales Coordinator.

We are TF Solutions, the one stop shop for all air conditioning, refrigeration and heat pump products and with substantial growth over the past decade, we’re becoming one of the leading Air Conditioning & Refrigerators distributors in the UK, so we’d say we know a thing or two about our sector. We’re also now part of the Travis Perkins Group, recognised as one of the UK’s top employers.

You don't need to come from our sector or even know our products, as we will provide you with a great on-boarding and induction.

**What’s in it for you?**
- A competitive salary and annual bonus
- 22 days holiday plus bank holidays plus the option to purchase additional holiday days
- 39.5 hours working per week
- No weekend wrking
- Great discounts across the Travis Perkins Group businesses, including Toolstation.
- A huge range of online discounts at leading retailers from theme parks to eating out
- Employee assistance programme and wellbeing support
- Competitive family friendly policies

**What will I be doing?**

No one day is the same as the next in TF Solutions branch life.

Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis.
- You’ll handle requests, provide information on our products, prepare quotes.
- Provide the necessary support to the sales team.
- You will be the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.
- The goal is to facilitate the team’s activities so as to maximise their performance and the solid and long-lasting development of the company.

**Responsibilities**:

- Coordinate sales team by managing schedules, filing important documents and communicating relevant information
- Ensure the adequacy of sales-related equipment or material
- Respond to complaints from customers and give after-sales support when requested
- Store and sort financial and non-financial data in electronic form and present reports
- Handle the processing of all orders with accuracy and timeliness
- Inform clients of unforeseen delays or problems
- Monitor the team’s progress, identify shortcomings and propose improvements
- Assist in the preparation and organising of promotional material or events

**What experience do you need?**
- Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;
- Good computer skills (MS Office)
- Well-organised and responsible with an aptitude in problem-solving
- Excellent verbal and written communication skills
- A team player with high level of dedication

This is a key role, you just need the ability to provide great service, upsell where appropriate and we can teach you the rest.

**Are you**:

- Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.
- Someone who thrives in a dynamic and fast paced environment
- Someone that has a friendly and outgoing personality who is happy to communicate face to face or over the telephone with customers and build strong relationships

**If this is you we need to hear from you****

Being a Branch Sales Coordinator in the Travis Perkins Group gives you a fantastic opportunity to excel and to continue to develop your career, if you choose. As a new colleague you will be encouraged to enrol onto a TF Solutions development scheme. How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan that embraces our values.

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves.

**You be you, it makes us, us.**

CVL #TJ


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