Café Supervisor

**Cafe 3 Sixty is**:

- An **independent **cafe and bar**
**- A **quirky **and **welcomingenvironmentfor **customers and staff**
**- A supportive workplace**
- Full time or Part time
- Vacancy 1:
Proposed full time shift pattern

Mon, Wed, Thu, Fri, Sat evening*
- Vacancy 2:
Proposed full time shift pattern

Mon, Thu, Fri, Sun*

*required

Job Overview:
**Responsibilities**:

- Manage all aspects of the shift including staff supervision, customer service, and quality control.
- Train and mentor team members in front of house, barista skills and customer service.
- Maintain inventory levels and place orders for supplies as needed.
- Handle customer inquiries, feedback, and complaints in a professional manner.
- Follow health and safety protocols to provide a safe environment for both customers and staff.

**Requirements**:

- Previous experience in either a supervisory role or a hospitality role (preferably both)
- Strong people and team management skills.
- Excellent communication skills and customer-oriented approach.
- Ability to work under pressure in a fast-paced environment while maintaining high standards of service.

**Job Types**: Full-time, Part-time

Pay: £13.50 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Schedule:

- 8 hour shift
- Day shift
- Every weekend
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Supervising experience: 1 year (preferred)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person