Senior Claims Handler

3 weeks ago

Bristol, United Kingdom Cavendish Maine Recruitment Full time

Our client, a highly successful and well-regarded Chartered Insurance Broker have a requirement for an experienced Claims Handler to take a lead role in handling their commercial claims form first notification through to final settlement.

**About the Role**:
Working as a Senior Commercial Claims Handler, you will be required to provide an efficient service to commercial clients, ensuring that they receive a prompt and fair claims settlement which encourages them to remain as clients.

You will predominantly deal with Fleet, property, EL, PL, and Contractor claims for Commercial clients.

Specific duties will include:

- Provide a proactive and responsive service to commercial clients, keeping them informed and updated.
- Produce accurate and timely documents for all aspects of the claims process.
- Negotiate with insurers on behalf of the client.
- Promptly escalate any issues that may prevent a claim being settled promptly or fairly, including any suspicion over the validity of a claim.
- Chase insurers and suppliers to expedite claims progress and settlement.
- Keep accurate claims records at all times.
- Build excellent working relationships with the client’s Account Executives and the wider client team.
- Identify gaps, up selling and cross selling opportunities.

**Key Skills/Experience Required**:
To be considered for the Commercial Claims Handler opportunity, you will have the following experience:

- Previous commercial claims handling experience
- The ability to communicate effectively at all levels.
- Articulate and good attention to detail
- Strong PC literacy to include Word and Outlook.
- Cert CII qualification would be preferred.

**Salary/Benefits Information**:
Salary to £382k

Pension

Healthcare

Flexible working

**Contact: David Harries**

**Reference: DH/16241**

In the meantime, we would like to thank you for your interest in Cavendish Maine.

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