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Welcome to Frankie & Benny's. We've been a much loved restaurant for over 20 years, proudly serving the best of Italian American cuisine since 1995. There really is something for everyone at Frankie's and that goes for our team members too. Our fabulously fun and friendly colleagues deliver a service that is second to none and laughter and positive vibes fill our restaurants from floor to ceiling. It’s why we all love to work here and it's why you will too.

Our brand portfolio includes Brewdog, Giraffe, Shake Shack, Archies, Frankie and Benny's, Crepe Affair and many more. Our values of Freshness, Integrity, Collaboration and Excellence are at the heart of everything that we do.

Join our front of house team and whatever your level of experience we will support you in making your career as a Runner with us a success.

What will life as a Runner in the TRG Concessions family look like for you.....
- Superb training and development, apprenticeships open to all
- Up to 50% discount at all our brands and no limit on number of guests incl. wagamama
- Access to your wages as they are earned through our Wagestream platform
- Free meal whenever you work
- Discounted Gym Membership
- Birthday meal on us
- 28 days paid holiday
- Pension scheme to help you save for your future
- Bespoke employee support programme, including free counselling sessions
- Refer a friend scheme with generous bonuses for each successful referral
- Access to a great discount platform, saving you money on everyday purchases and so much more
- Share save scheme

What makes our Runner role so special?
- Make it Magic: You deliver a great welcome that delights our guests and keep them coming back for more.
- Keep it Fresh: You look for ways to make our restaurant better, coming up with new ideas to help the business grow.
- Be Sharp: You take pride in maintaining the highest possible standards within our restaurants.
- Own it: You are given the support to take ownership for your element of the restaurant so that you can go the extra mile for our guests.
- Do it Together: You are fun to be around and easy to work with, always helping a colleague in need.

About you...

We'd love you to have previous experience of working in a customer facing role, however, this is not essential as most importantly you will have drive and ambition to further develop your skills and career with us.

**Please note that this position does require flexibility in hours as airport shifts can start at 3am, you must also be able to provide a 5 year work/education/personal reference history and undertake a criminal record check.**

We at TRG are committed to creating a diverse and inclusive environment for all, where team members are valued for their skills, experiences and unique perspectives. We want to reflect the many communities we serve, provide equal opportunities for all of our employees and are a disability confident employer. We are proud to celebrate our diverse voices

**Salary**: £9.25-£9.75 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Free or subsidised travel
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Bristol, BS48 3DY: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Food & Beverage Support Staff: 1 year (preferred)
- Hospitality: 1 year (preferred)
- customer Service: 1 year (preferred)

Work Location: One location