Safe & Person Centred Care Lead Chas

1 month ago


Kinross, United Kingdom NHS Scotland Full time

**An exciting opportunity is available to join the Quality and Care Assurance Team in CHAS (Children’s Hospices Across Scotland) as the Safe & Person-Centred Care Lead.**

We make sure that families caring for a child who will die much too young, can fill the time they have together with joy and hope, no matter how short that time might be. We make sure that even in the face of death, life flourishes. And in the pain of grief, joy lives on. We can only do this thanks to our people. People who care. Who strive to make a difference every day. And who find joy in what they do. People like you.

With hospices in Kinross and Balloch and community based teams throughout Scotland, you can be based in either of our hospice locations with the expectation that you work with all care teams.

**The Role**:
The primary purpose of this role is to support the Head of Quality and Care Assurance to develop and embed a strong quality and clinical governance culture in CHAS Care Services.

You will have a particular focus on safe and person-centred care and will support teams to use quality management and improvement methodology to support continuous improvements in care.

**Key Responsibilities**:

- Extensive knowledge of patient safety and the management of adverse events
- Demonstrable understanding of quality management systems
- Sound understanding and experience of clinical and care governance
- Evidence of data analysis, handling and presentation including written and oral communication
- Excellent organisational skills
- Excellent interpersonal skills and problem-solving skills to promote, develop and facilitate motivational ways of working to promote a learning culture
- Ability to work with mínimal supervision, prioritising workload as required
- Fully conversant with and experienced in using Microsoft Office suite

**About You**

You will work closely with all teams delivering direct care to our families as well as our support teams, to ensure that families experience safe and person-centred care. The focus of your work will be care governance and developing mechanisms to gather and effectively use experience data.

You will be based in a small team who have responsibility to maintain and deliver effective care governance, processes to gather experience data from families and staff and to deliver a comprehensive education and learning programme informed by our governance activities.

You will have:

- Extensive experience in a clinical setting, working in clinical and care governance
- Or extensive practical experience of supporting implementation and improvement programmes at service level
- Evidence of delivering service change / quality improvement
- Evidence of working with multi-disciplinary teams
- Administrative experience in a busy office environment
- Evidence of working in person-centred way
- Experience of dealing with members of the public and clinical staff
- Evidence of delivering service change / quality improvement
- Evidence of working across organisation including working with executive level
- Educated to degree level or equivalent experience and willingness to study at Masters level

**Why CHAS?**

At CHAS, we care for dying children and their families. However, we also care about you Some of the benefits of a career at CHAS include:

- Development opportunities for your career and leadership progression, and the time to prioritise your personal development
- A supportive and collaborative work environment.
- Opportunity to make a real impact on the community by delivering best-in-class services
- Working across different parts of Scotland with diverse stakeholders
- All working patterns considered: full time, part time and flexible hours Monday to Friday
A robust induction programme to set you up for success
- Generous holiday and travel allowance

You can view the full range of benefits in the attached benefits document.

**Interested?**

If this sounds like you, we would love you to apply You can read more information about the role in the job description attached.

We expect interviews to take place on 26th September 2023.


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