Technical Coordinator
7 months ago
Job Introduction
Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job
Speedy is Transforming with our new Velocity strategy, we are undergoing one of our biggest digital and people focused transformations to build a bigger, better, stronger business for the future.
We are looking for an experienced **Technical Coordinator**, someone who thrives on challenge and working in a constantly changing and evolving environment. At Speedy, we need motivated people who are ready to bring their whole self to work and give it their all in a fast-paced team committed to being the best
As a **Technical Coordinator** you will provide administrative support and query resolution for internal departments in order to arrange suitable training for Speedy employees. You will also assist and support the HSSEQ Department with technical and HSSEQ IMS data administration. In addition to liaising with the wider business to direct and highlight any technical or asset related queries.
The role will report direct to the HSSEQ Support Manager/Quality, Environment and Technical Compliance Director.
Key responsilities:
- Ensures our colleagues receive an excellent customer experience.
- Assists with incoming technical enquiries from Speedy colleagues in line with agreed Service Level Agreements.
- To assist in the preparation of rent device inspection checklists with relevant Technical Managers/Category Managers.
- To follow procedures to assist in the creation of approved inspection checklists in D365 and associated asset set up, ensuring all index logs are up to date.
- Ensure D365 is updated accurately with inspection checklists and associated information as and when required.
- To assist in the preparation and maintenance of operators instructions relating to hire fleet.
- Raises purchase orders for approval and liaise with external providers and Finance teams as required.
- To assist in the creation and publication of news stories/videos to the Hub.
- To assist in the preparation and maintenance of various HSSEQ manuals and documentation and other business administration needs.
- To assist in ensuring security and accuracy of all HSSEQ Documents, including formatting, processing and publishing onto The Hub.
- Update the document register with all published info (for Quality purposes).
- To assist with all of the functionality in M365, including Yammer (Viva Insight), MS Teams, Stream etc.
- To assist with other administrative tasks for the team as and when they arise.
- General administration for the function.
- Co-ordination of meetings, taking and circulating minutes.
- Administrative support for technical reporting with timely advancement of reports as required.
- Management of data and development of key reports.
- To ensure a high standard and level of accuracy for works produced in a timely manner.
- Ability to support your business unit/team to deliver our ESG Strategy - Decade to Deliver.
You will need:
- Takes ownership of day to day processes and issues.
- Pro-active and enjoys working autonomously and as part of a wider team.
- Accurate and exceptional attention to detail and processes.
- Highly organised - able to manage and progress multiple on-going tasks.
- Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met.
- Confident and assertive where required.
- Good telephone manner and communication skills.
- Self-motivated and can-do attitude.
- Flexible approach to work.
- Maintains a positive attitude towards routine tasks.
- Has excellent administration & IT skills (Microsoft Packages - M365).
- Has a minimum of 12 months experience in an office environment, preferably in a corporate environment.
- Knowledge of online management systems including system configurations and front end user interface.
- Excellent written skills.
- Technical knowledge of equipment/tools.
- Able to use own initiative, organising and prioritising workload.
- Adhere to all Company procedures and policies, including Health, Safety, Environment & Quality.
- High level of integrity, trust, discretion and confidentiality.
- Ability to work with all Management & Team Leaders and other departments
**Desirable**
- D365 knowledge
What we offer:
- 26 days holiday (plus bank holidays)
- Discretionary bonus scheme
- Life assurance
- Pension Scheme
- 95% discount on our products
- Plus, other Salary Extras/Discounts
Our Career Line of Sight programme will ensure you receive the training and support to help you be the best that you can be in your role and will encourage you to pursue your career aspirations.
Flexible hours available this includes job shares/ amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy
Please be aware that some roles within The Speedy Group UK&I may require one or more of the following - DBS, Credit, Security Clearance or Health & Safety